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David Song

@davidsong1

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Senior Software Engineer with expertise in scalable application development.

United States

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for growth and impactful projects.

As a Senior Software Engineer with over 12 years of experience, I have a proven track record in designing, developing, and deploying scalable applications across various domains, including customer support and AI solutions, on-demand delivery, and e-commerce. My journey has been marked by a commitment to enhancing user experiences through innovative technology.

At Chatdesk, I led the development of an AI Chatbot and Automation system that significantly improved customer engagement. My expertise in microservices architecture and cloud technologies, particularly AWS, has enabled me to implement robust solutions that ensure high performance and reliability. I thrive in collaborative environments, mentoring junior developers and leading Agile sprints to refine our development processes.

Previously at Gopuff, I played a crucial role in developing order management and inventory systems, optimizing performance and scalability. My technical skills span a wide range of technologies, including JavaScript, Python, and various cloud services, allowing me to adapt and excel in fast-paced, high-demand environments.

Experience

Work history, roles, and key accomplishments

Senior Software Engineer

Chatdesk

Aug 2017 - Present (8 years)

Led the development of the AI Chatbot & Automation Customer Service using AI, enhancing customer engagement and efficiently handling inquiries across multiple platforms. Implemented real-time collaboration with WebSocket and Operational Transformation (OT), enabling seamless interactions between agents and customers while maintaining system reliability.

JavaScript TypeScript Redux Next.js Spring Boot Python GraphQL Redis Elasticsearch Kafka RabbitMQ Kubernetes Docker AWS Jest Junit Mockito Cypress OAUTH2 JWT RBAC CQRS Prometheus Grafana PostgreSQL MongoDB MySQL

Software Engineer

Gopuff

Jan 2013 - Present (12 years 7 months)

Led the design and implementation of microservices using Python and Java (Spring Boot) for Gopuff's order management and inventory systems, ensuring high performance, scalability, and maintainability in a fast-paced, high-demand environment. Developed a real-time dashboard for tracking deliveries, inventory levels, and order statuses using React, JavaScript, and Python, Node.js, collaborating with

TypeScript Java Javascript (ES6)SQL Spring Boot Python React Context API AWS Docker Kubernetes Jenkins RabbitMQ Kafka Junit Mockito Postman Swagger PostgreSQL MongoDB MySQL Redis Git Hibernate JSP JDBC

Education

Degrees, certifications, and relevant coursework

University Of California, Los Angeles

Bachelor of Science, Computer Science

2008 - 2012

Studied a comprehensive curriculum covering various programming languages and modern web development frameworks. Gained expertise in both frontend and backend technologies, including database management and architectural patterns.