CPConsuelo Pasillas
@consuelopasillas
Dedicated insurance professional with exceptional customer service skills.
United StatesWhat I'm looking for
I am a licensed Property & Casualty and Life Insurance Producer with extensive experience in customer service and sales. Currently, I work at State Farm Insurance, where I excel in understanding client needs and providing tailored insurance solutions. My previous roles have equipped me with a strong foundation in customer relations, allowing me to build lasting relationships with clients.
Throughout my career, I have consistently achieved high productivity scores and received recognition for my customer service excellence. My experience as a leasing and marketing professional has further honed my ability to assess client needs and deliver exceptional service. I am passionate about helping clients navigate their insurance options and ensuring they feel supported throughout the process.
Experience
Work history, roles, and key accomplishments
Licensed P&C and Life Producer
State Farm Insurance Maggie May Agency
Jul 2024 - Present (11 months)
Responsible for insurance sales and customer service, providing clients with tailored insurance solutions. Focused on building relationships and ensuring client satisfaction.
Customer Service Rep. and Assistant
Rojelio Medina Agency Farmers Insurance
Jan 2024 - Jul 2024 (6 months)
Provided insurance sales and customer service support, assisting the agent in managing client needs and inquiries effectively.
Leasing & Marketing Professional
Lincoln Property Company
Feb 2022 - Jan 2024 (1 year 11 months)
Managed the leasing process, including client interactions, lease paperwork, and ensuring a smooth move-in experience for tenants. Provided excellent customer service and maintained detailed reports.
Customer Service Representative
Broadspire Insurance Company
Sep 2018 - Aug 2021 (2 years 11 months)
Specialized in customer service within a call center environment, managing claims data entry and collaborating with teams to resolve customer issues efficiently.
Licensed Esthetician
Ulta Beauty
Jul 2016 - Aug 2018 (2 years 1 month)
Provided skincare services and product recommendations, achieving high customer satisfaction and sales goals while maintaining compliance with safety and sanitation standards.
Education
Degrees, certifications, and relevant coursework
HCHarper College
Associates of Arts, General Studies
2011 -
Completed an Associates of Arts Degree, focusing on foundational education and skills applicable to various fields.
TCTricoci University of Beauty Culture
Certificate in Esthetics, Beauty Culture
Studied beauty culture, focusing on esthetics and skin care, preparing for a career in the beauty industry.
Palatine High School
High School Diploma, General Education
Completed high school education, providing a foundational knowledge base for further studies and career development.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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