Open to opportunities

Jeanette Pumphrey

@jeanettepumphrey

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Experienced marketing professional with a focus on customer service.

United States

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What I'm looking for

I am looking for a role that fosters professional growth and allows me to leverage my marketing expertise in a dynamic environment.

I am an experienced professional with a strong emphasis on marketing and customer service. My career has been marked by a commitment to leadership and continuous improvement, which has earned me several awards for teamwork. I am proficient in Microsoft Office Suite and various marketing data management systems, allowing me to drive results and enhance operational efficiency.

Throughout my career, I have successfully built and led teams that achieve substantial year-over-year revenue growth. My experience includes leveraging relationship marketing strategies to increase revenue from high-valued customers and utilizing historical data to tailor marketing efforts. I am dedicated to budgeting, forecasting, and continually improving processes to optimize performance.

Experience

Work history, roles, and key accomplishments

Home Health Care Provider

Longevity Home Health

Mar 2018 - Apr 2024 (6 years 1 month)

Provide transportation, assistance, and companionship to clients during medical appointments and other outings.

Customer Service Relationship Management Companionship Transportation Communication Problem Solving

Casino Marketing Manager

Harrah’s Entertainment

Aug 2006 - Jul 2011 (4 years 11 months)

Led a team of customer service specialists, creating programs and implementing training in sales and marketing. Utilized relationship marketing strategies to increase revenue.