Elana Zimmerman

Responsible for guest check-ins and check-outs, managing room bookings, and processing payments. Provide information about hotel services and handle guest requests while maintaining a clean front desk area. Utilize Mews hotel management software for tracking guest preferences and issues.

Manage and train cashiers, maintain the front-end area, and conduct daily cash deposits. Ensure customer satisfaction by enforcing company policies and handling complaints professionally.

Organized the CEO's calendar, managed communications, and prepared official documents. Maintained records and supported meetings while managing office supplies and workflow.

Greeted guests, processed check-ins and check-outs, and managed room bookings. Provided information about hotel services and handled guest requests while ensuring a clean front desk area.

Managed guest check-ins and check-outs, handled room bookings, and processed payments. Balanced POS and cash banking while ensuring guest information confidentiality and safety.

Coordinated event projects, managed schedules, and acted as a liaison among various stakeholders. Supported event operations through budget preparation and contract execution.

Managed administrative tasks, conducted cash audits, and oversaw employee onboarding. Coordinated meetings and maintained inventory.

Received Harris Institute Teachers Scholarship while studying Arts Management, focusing on the business aspects of the music industry.

Studied Arts & Entertainment Management, gaining knowledge in various aspects of managing arts and entertainment projects.