Michael Hehn

Currently overseeing the new store layout and training associates in sales techniques and company culture. Achieved top performance rankings consistently and recognized for product knowledge.

Currently overseeing the new store layout, training new associates on sales techniques and company culture, and maintaining high performance rankings. Recognized as the product knowledge champion across multiple stores.

Conducted daily operations, managed staffing, and implemented store policies to achieve business objectives.

Directed daily staff activities, implemented store policies, and managed inventory flow to meet operational goals.

Managed store operations, compliance documentation, and staff training to achieve productivity goals.

Managed store operations, compliance documentation, and staff training to enhance productivity and customer service.

Assisted customers in selecting merchandise and processed sales transactions while maintaining knowledge of current promotions.

Supervised sales teams, managed inventory, and implemented corrective action plans to enhance departmental performance.

Supervised sales team, managed inventory, and implemented corrective action plans to enhance departmental performance.

Analyzed office operations for performance improvement, conducted compliance audits, and managed team development and training.

Analyzed office operations for performance improvement, conducted compliance training, and managed staffing and development.

Developed new client relationships through networking and customized insurance programs to meet individual customer needs.

Provided customer service by recommending products, processing payments, and maintaining knowledge of sales promotions.

Developed new client relationships through networking, customized insurance programs, and ensured compliance with policy requirements.

Oversaw customer financing contracts, delegated responsibilities, and implemented corrective action plans to enhance performance.

Managed performance and motivated employees through comprehensive sales plans and KPI data analysis to improve sales strategies.

Oversaw customer financing contracts, delegated responsibilities, and implemented corrective action plans to enhance sales and service programs.

Managed performance and motivated employees through comprehensive sales plans, leveraging KPI data to improve sales strategies and meet business objectives.

Recognized in the top 5% for customer service excellence, contributed to year-over-year growth, and mentored new employees in best practices.

Achieved top 5% in customer service excellence, mentored new employees, and created training guides to enhance compliance and service quality across multiple branches.