Candace Hall Chirigos

Led the development of the Automatic Scheduler product for Amazon's North America Appeals team, enhancing scheduling efficiency and reducing HR intervention time significantly. Collaborated with stakeholders to prioritize requirements and troubleshoot issues, while also conducting User Acceptance Testing.

Developed and implemented a new internal grievance program that streamlined the appeals process, resulting in significant cost savings and improved employee experience. Led the transition from paper to digital processes and trained thousands of HR professionals.

Oversaw the launch of HR Cases Centralization in multiple European countries, enhancing HR service delivery. Managed strategic communications and customer satisfaction initiatives while leading a team through significant transitions.

Managed the launch of HR Centralization in Southern Europe, developed training programs for HR leaders, and implemented performance metrics to enhance operational efficiency across multiple regions.

Collaborated with operations leaders to improve compliance and retention rates within the fulfillment center network. Led talent development initiatives and enhanced attendance engagement through strategic partnerships.

Managed onboarding initiatives for new leaders and implemented policies that improved productivity and operational savings across fulfillment centers. Coordinated mass recruitment efforts during peak seasons.

Assisted HR management with scheduling, benefits administration, and employee accommodations while gaining exposure to HR operations in a dynamic environment.

Developed a marketing proposal for the HR department to enhance engagement and showcase departmental successes.

Shadowed HR professionals and assisted with administrative tasks, gaining foundational knowledge in HR core competencies.