Gladys Willis-Shell
@gladyswillis-shell
Senior HR & Program Manager driving HRIS transformations and agile delivery.
United StatesWhat I'm looking for
I am a Senior Project and Program Manager and HR/People Operations leader with 15+ years delivering enterprise HR transformations, HRIS implementations, and agile operating models across Fortune 500 and global organizations. I focus on translating business strategy into scalable processes, measurable savings, and stronger organizational agility.
At Keurig Dr Pepper I built and led an Agile Transformation Office, coached project and program managers, and directed a $25M+ Workday/ServiceNow implementation that delivered $10M+ annual savings while supporting 26,000+ employees. I combine hands-on delivery experience with strong stakeholder engagement, governance, and change-adoption programs.
I maintain active certifications and continuous professional development, and I am fully available for on-site, hybrid, remote, contract, or contract-to-hire roles where I can drive HR technology modernization, people-centered program delivery, and measurable process improvements.
Experience
Work history, roles, and key accomplishments
Career Break — International Relocation
Personal Leave
Dec 2023 - Present (2 years 6 months)
Relocated overseas for a military spouse assignment; completed 440+ hours of training in IT, cybersecurity, Lean Six Sigma, and ITIL while maintaining active certifications.
Career Break – International Relocation
Personal
Dec 2023 - Present (2 years 6 months)
Relocated overseas for a military spouse assignment, maintained active certifications and completed 440+ hours of training in IT, cybersecurity, Lean Six Sigma, and ITIL while remaining available for U.S.-based or remote roles.
Senior Manager, HR Agile PMO
Keurig Dr Pepper
Feb 2019 - Nov 2023 (4 years 9 months)
Built and led the Agile Transformation Office, improving delivery speed and stakeholder satisfaction by 28% and coached 12 managers to establish consistent delivery practices across enterprise HR initiatives.
Regional Program/Project Manager
Epiroc Drilling North America
Jan 2018 - Feb 2019 (1 year 1 month)
Managed 10+ annual HR, Finance, IT, and Operations projects across the Americas, implementing national payroll, benefits, and learning systems and standardizing HR processes enterprise-wide.
Regional Program Manager
Epiroc Drilling North America
Jan 2018 - Feb 2019 (1 year 1 month)
Managed 10+ annual HR, Finance, IT, and Operations projects across the Americas, implementing payroll, benefits, and learning systems to standardize HR processes enterprise-wide.
Global Program/Project Manager
Solera Holdings
Oct 2016 - Jan 2018 (1 year 3 months)
Led 16 global projects annually across 70+ countries to improve operational and HR efficiency and built global onboarding and learning programs to enhance workforce capability.
Global Program Manager
Solera Holdings
Oct 2016 - Jan 2018 (1 year 3 months)
Led 16 global projects annually across 70+ countries to improve operational and HR efficiency and built global onboarding and learning programs to increase workforce capability and alignment.
Senior Talent Acquisition Manager
Navy Personnel Management Center
Apr 2010 - Oct 2016 (6 years 6 months)
Led six managers and implemented an ATS across 17 sites, coordinating 30+ staff to support high-volume HR operations and deliver leadership development for 16,000+ personnel.
Senior Manager, HR Operations
U.S. Navy
Apr 2006 - Apr 2010 (4 years)
Led 16 HR professionals delivering services with 99.5% accuracy and 99.7% on-time execution while deploying compliance, QA, and data integrity frameworks to improve workforce engagement.
Education
Degrees, certifications, and relevant coursework
Amberton University
Master of Business Administration, Strategic Leadership
Grade: Magna Cum Laude
Earned an MBA in Strategic Leadership graduating Magna Cum Laude; focused on strategic leadership and organizational development.
Amberton University
Master of Science, Human Resources Management / Training & Development
Grade: Summa Cum Laude
Completed a Master of Science in Human Resources Management with a focus on training and development, graduating Summa Cum Laude.
Excelsior College
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration focusing on foundational business and management principles.
Amberton University
Graduate Certificate, Organizational Change Management
Completed a Graduate Certificate in Organizational Change Management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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