Open to opportunities

Gladys Willis-Shell

@gladyswillis-shell

Message

Senior HR & Program Manager driving HRIS transformations and agile delivery.

United States

Message

What I'm looking for

I seek senior roles leading HR technology and transformation programs where I can drive agile delivery, measurable cost savings, strong stakeholder adoption, and scalable people operations.

I am a Senior Project and Program Manager and HR/People Operations leader with 15+ years delivering enterprise HR transformations, HRIS implementations, and agile operating models across Fortune 500 and global organizations. I focus on translating business strategy into scalable processes, measurable savings, and stronger organizational agility.

At Keurig Dr Pepper I built and led an Agile Transformation Office, coached project and program managers, and directed a $25M+ Workday/ServiceNow implementation that delivered $10M+ annual savings while supporting 26,000+ employees. I combine hands-on delivery experience with strong stakeholder engagement, governance, and change-adoption programs.

I maintain active certifications and continuous professional development, and I am fully available for on-site, hybrid, remote, contract, or contract-to-hire roles where I can drive HR technology modernization, people-centered program delivery, and measurable process improvements.

Experience

Work history, roles, and key accomplishments

Current

Career Break — International Relocation

Current

Personal Leave

Dec 2023 - Present (2 years 1 month)

Relocated overseas for a military spouse assignment; completed 440+ hours of training in IT, cybersecurity, Lean Six Sigma, and ITIL while maintaining active certifications.

IT Training Cybersecurity Six Sigma ITIL Professional Development

Current

Career Break – International Relocation

Current

Personal

Dec 2023 - Present (2 years 1 month)

Relocated overseas for a military spouse assignment, maintained active certifications and completed 440+ hours of training in IT, cybersecurity, Lean Six Sigma, and ITIL while remaining available for U.S.-based or remote roles.

Workday ITIL Six Sigma Professional Development

Senior Manager, HR Agile PMO

Keurig Dr Pepper

Feb 2019 - Nov 2023 (4 years 9 months)

Built and led the Agile Transformation Office, improving delivery speed and stakeholder satisfaction by 28% and coached 12 managers to establish consistent delivery practices across enterprise HR initiatives.

Workday ServiceNow Jira Stakeholder Management Coaching

Regional Program/Project Manager

Epiroc Drilling North America

Jan 2018 - Feb 2019 (1 year 1 month)

Managed 10+ annual HR, Finance, IT, and Operations projects across the Americas, implementing national payroll, benefits, and learning systems and standardizing HR processes enterprise-wide.

Program Management HRIS Payroll Systems Change Management Vendor Management Process Standardization & Compliance

Regional Program Manager

Epiroc Drilling North America

Jan 2018 - Feb 2019 (1 year 1 month)

Managed 10+ annual HR, Finance, IT, and Operations projects across the Americas, implementing payroll, benefits, and learning systems to standardize HR processes enterprise-wide.

Program Management Scrum Payroll Systems Learning Management Process Standardization Stakeholder Engagement Risk Management

Global Program/Project Manager

Solera Holdings

Oct 2016 - Jan 2018 (1 year 3 months)

Led 16 global projects annually across 70+ countries to improve operational and HR efficiency and built global onboarding and learning programs to enhance workforce capability.

HR Transformation Onboarding Learning Development Risk Management

Global Program Manager

Solera Holdings

Oct 2016 - Jan 2018 (1 year 3 months)

Led 16 global projects annually across 70+ countries to improve operational and HR efficiency and built global onboarding and learning programs to increase workforce capability and alignment.

Onboarding Learning Development Change Management Stakeholder Management HR systems

Senior Talent Acquisition Manager

Navy Personnel Management Center

Apr 2010 - Oct 2016 (6 years 6 months)

Led six managers and implemented an ATS across 17 sites, coordinating 30+ staff to support high-volume HR operations and deliver leadership development for 16,000+ personnel.

Talent Acquisition ATS Leadership Development HR Operations Performance Management

Senior Manager, HR Operations

U.S. Navy

Apr 2006 - Apr 2010 (4 years)

Led 16 HR professionals delivering services with 99.5% accuracy and 99.7% on-time execution while deploying compliance, QA, and data integrity frameworks to improve workforce engagement.