Lisette User
@lisetteuser
HR professional specializing in HRIS implementations, payroll, and employee case management.
United StatesWhat I'm looking for
I am an HR professional with hands-on experience in payroll administration, employee case management, and full-cycle HRIS implementations across corporate environments. I translate business requirements into compliant system configurations and resolve workforce data discrepancies to ensure accurate HR operations.
At ADP I led end-to-end Time & Labor Management implementations, conducted requirements gathering, configured systems, tested solutions, and supported go-live activities while training payroll teams for smooth adoption. At Amazon I built dashboards, used SQL and BI tools to surface operational insights, coordinated onboarding for large cohorts, and served as a primary contact for high-volume HR inquiries.
I am known for attention to detail, sound judgment, and cross-team collaboration. I deliver process improvements—such as a Salesforce tracking report and a structured training sign-up system—that increased visibility, reduced manual effort, and improved on-time delivery.
Experience
Work history, roles, and key accomplishments
Led end-to-end Time & Labor Management implementations in ADP Workforce Now, conducting requirements gathering, configuration, testing, and go-live support while training payroll teams to ensure smooth adoption.
Built dashboards and resolved data issues using SQL, Power BI, and Tableau to surface insights that improved visibility and supported decision-making for Prime delivery operations.
Coordinated end-to-end onboarding for new hires, ensuring system access, equipment, permissions, and communications were completed prior to start date and implemented a training sign-up system to reduce manual scheduling.
Served as primary contact for employee HR inquiries, managing high-volume cases related to payroll, time off, and policy interpretation, resolving pay discrepancies and attendance issues within SLA timelines.
Supported day-to-day multi-state HR operations for 1,000+ employees including payroll, attendance auditing, and maintaining accurate employee data across HR systems, improving data accuracy and compliance.
Education
Degrees, certifications, and relevant coursework
Lisette hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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