Shana Diaz

At Amazon, I lead the HR PMO and Technology Team, managing 30 programs across 37 countries for a 250-member HR organization supporting 50K employees. I increased cost effectiveness by 25% and reduced scope-to-project-plan time by 15% through transformation, talent development, process improvement, and AI adoption.

I’ve led enterprise reorganizations, centralized and decentralized functions without layoffs, and partnered with C-suite leaders on data-driven operating decisions. My work has included unifying Customer Service and HR teams into a global PMO, redesigning structures for 20K exempt leaders, and building role guidelines for 4K employees across six countries.

Previously at Schneider Electric, I built global onboarding experiences, HRIS people analytics workflows, and high-volume hiring programs. These efforts reduced global turnover by 15%, increased new-hire engagement by two Net Promoter Score points, and saved more than $60K annually through a consolidated North America onboarding offer.

I build trusted, authentic, and creative cultures while helping organizations scale talent, technology, and employee experiences.