Kia Knox

Manage multi-site HR strategy across the Southeast, supporting 4,000+ employees through workforce planning, talent strategy, and business-aligned HR execution. Led succession planning and executive talent reviews for 600+ exempt leaders and standardized HR practices to drive employee relations, engagement, and safety.

Partnered with senior operations leadership to advance 2024 inclusion and standard work initiatives, increasing engagement survey participation and reducing safety incidents (SLI from 20% to 5%). Built and led a team of 10 HR assistants/HRBPs and improved outcomes across investigations, customer service, and workers’ compensation costs.

Led core HR initiatives across engagement, retention, pay & benefits, risk management, and DEI, including an organizational talent review for 120 exempt leaders and support for labor relations across the US and Canada. Resolved 95% of labor grievances within a 14-day SLA and improved retention, time-to-fill, and engagement through data-driven HR programs.

Advanced HR core capabilities across employee engagement, retention, pay & benefits, DEI, and employment law. Delivered projects including 95% labor grievance resolution within a 14-day SLA and reduced new-hire turnover by 25% in six months, while saving $3,500 per new hire.

Implemented manager training in leadership skills and de-escalation and launched a biannual team leader talent review program that resulted in five promotions to salaried roles. Developed night-shift engagement strategy and monthly skill-building workshops that increased employee satisfaction by 36% and positive VOA scores by 25%.

Provided strategic HR business partnership across the US and Canada, supporting talent management, change management, performance management, leadership development, and conflict management. Partnered with Total Rewards to align retention strategy with pay parity compliance and overall HR practices.

Partnered with leaders across US and Canadian markets on talent management, change management, performance management, leadership development, and conflict management. Supported retention and pay parity alignment by coordinating with the Total Rewards Center of Excellence and business leaders.

Supported six vice presidents across sales, product marketing, finance, marketing communications, and engineering by managing end-to-end employee lifecycle activities including hiring, onboarding, compensation evaluation, career development, and performance management. Used performance reporting and data to drive continuous improvement and worked with leaders on training initiatives to maintain st

Planned optimization and strategy sessions for clients across the US, Canada, and Australia, helping deliver outcomes including $10M saved and project completion 30 days ahead of schedule. Developed and facilitated training programs and performance tools that improved productivity, cut costs by $26M for an Australian client, and improved safety metrics by 62%.

Supported compensation activities including performance appraisal and compensation audits for software development and engineering departments, providing data analysis and recommendations to HR leadership. Recruited for multiple organizational roles within the company.

Supported compensation efforts for software development and engineering teams by assisting with performance appraisal and compensation audit work. Conducted HR data analysis to recommend actions to HR leadership and recruited for multiple roles.

Activities and societies: Minor in Biology.

Earned a Bachelor of Arts in Psychology. Completed a minor in Biology.

Earned an MBA in Administration/Management.