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NDCustomer-focused Customer Experience Specialist driving retention and product advocacy.
Experience
Customer Service Agent
Foundever
Jul 2023 - Present (2 years 4 months)
Customer Support Specialist
Netone
Jan 2022 - Dec 2022 (11 months)
Sales Representative
Midic Enterprises
Mar 2021 - Dec 2021 (9 months)
JDExperienced team leader specializing in e-learning and event management.
Experience
Team Leader | E-Learning Coordinator
Global Alumni
Jan 2023 - Present (2 years 10 months)
Live-Online & In-Person Event Host
Goodera
Program Manager Assistant
Doctor of Physical Therapy and anatomy educator driving evidence-based learning.
Experience
ZULecturer (Course Head)
Ziauddin University
Aug 2019 - Nov 2020 (1 year 3 months)
ZUVisiting Faculty
Ziauddin University
Jan 2020 - Apr 2020 (3 months)
ZULecturer, Manual Therapy
Ziauddin University
TFResults-driven Senior Project Manager specializing in global events.
Experience
Senior Project Event Manager
CapGemini/McDonald's
Feb 2022 - Sep 2024 (2 years 7 months)
Project Manager, Event Services
MedPoint Digital
Nov 2020 - Feb 2022 (1 year 3 months)
Association Meeting Planner
Veritas Association Management
SSResults-driven marketer with 8+ years in demand generation.
Experience
Sr. Demand Generation Specialist
OneTrust
Mar 2025 - Present (8 months)
Sr. Marketing Specialist
OneTrust
Sep 2024 - Feb 2025 (5 months)
Content Marketing Manager
Audrey Digital Marketing Agency
NDExperienced Corporate Communication Specialist with a focus on dynamic roles.
Experience
CAInternal Communication - Senior Associate
Capgemini
Feb 2022 - Present (3 years 9 months)
Senior Digital Content Writer
Wisitech Infosolutions
Sep 2020 - Jan 2022 (1 year 4 months)
I design learning systems that drive performance and accelerate adoption.
Experience
Founder & Principal
No Borders Learning Design
Jan 2024 - Present (1 year 10 months)
Adjunct Professor & Consultant
Vincennes University
Apr 2020 - Present (5 years 7 months)
I am a multilingual SaaS Customer Success specialist driving adoption, retention, and revenue for global enterprise accounts.
Experience
Senior Consultant and Account Manager
Optimise Consulting, Inc
Jan 2024 - Present (1 year 10 months)
SGPre-Sales Engineer & Customer Advisor
S&P Global
Jan 1999 - Jan 2023 (24 years)
IT Manager
SUManagement graduate specialized in finance, skilled in financial analysis and budget management.
Experience
UMWebAdmin Division Intern
Universitas Malikussaleh
Sep 2023 - Jan 2024 (4 months)
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SKExperienced Event Manager & Consultant with a passion for seamless execution.
Experience
Event Manager | Consultant
Heartfulness Institute, Viral Brainz Pvt.
Apr 2021 - Present (4 years 7 months)
Project Manager (Events)
iMagix
Nov 2017 - Mar 2021 (3 years 4 months)
Entrepreneur & Technical Head
Event management and project leader driving measurable ROI for corporate events.
Experience
RevOps Project Lead
Papernest
Jan 2025 - Present (10 months)
Corporate Event Manager
Circle CVI
Dec 2022 - Dec 2024 (2 years)
Junior Corporate Event Manager
WebHelp
Jun 2020 - Nov 2024 (4 years 5 months)
Visionary Learning & Development Executive with a passion for sales enablement.
Experience
Sr. Manager, Sales Performance and Development
Zimmer Biomet
Apr 2023 - Present (2 years 7 months)
Manager, Sales Performance and Development
Zimmer Biomet
Jan 2020 - Apr 2023 (3 years 3 months)
Sr. Instructional Designer
Zimmer Biomet
Feb 2018 - Jan 2020 (1 year 11 months)
OMStrategic marketing and account leader with 10+ years of experience.
Experience
Marketing & Brand Lead
LivNutritiously
Jan 2023 - Present (2 years 10 months)
Marketing & Operations Consultant
Poplin
Jan 2022 - Dec 2023 (1 year 11 months)
Nutrition Program Strategy Lead
Shine Functional Health
Event management professional specializing in planning, logistics, and student mentorship.
Experience
Event Planner Lecturer
CanadianAll Care College
Nov 2022 - Present (3 years)
Event Management Intern
CNS Connections Pte LTD
May 2022 - Aug 2022 (3 months)
Horticultural Associate
BZAM
Data-driven copywriter specializing in full-funnel marketing and revenue-focused growth for SaaS and DTC brands.
Experience
Copywriter (Product Marketing)
SocialPilot
Oct 2024 - Present (1 year 1 month)
Marketing Executive
Trusted Communities Organization
Jun 2021 - Sep 2024 (3 years 3 months)
Team lead and L&D specialist optimizing support and training.
Experience
Support Team Lead
Volet.com
Jan 2022 - Present (3 years 10 months)
Field Regional Trainer
KIVI
Jan 2021 - Dec 2022 (1 year 11 months)
Sales Development Specialist
Vodafone Retail
Jan 2019 - Dec 2021 (2 years 11 months)
SRExperienced online business manager with a focus on operational excellence.
Experience
CEO’s Executive Assistant
Webinar Solution FZCO
Jan 2023 - Jan 2024 (1 year)
OBM - CEO’s Right-Hand Woman
Cabinet BHB Paris
Jan 2023 - Jan 2024 (1 year)
OBM/Executive Assistant
The School of Intuitive Leadership
Dynamic Senior Learning Management Professional with 15+ years of experience.
Experience
Senior Software Program & LMS Admin
Dexian – Intuit Corp.
Feb 2021 - Present (4 years 9 months)
LMS | OQ | Operations -Technical Training Consultant
Dominion East Ohio Technical Training & Education Center
Jan 2015 - Present (10 years 10 months)
Aspiring digital marketer with hands-on experience in automation.
Experience
Operations Assistance
PakpaceLearningSolutions
Jan 2024 - Present (1 year 10 months)
Sales Support
AuraStudio
Jan 2024 - Present (1 year 10 months)
MDExperienced Events Manager with a passion for inclusive activities.
Experience
Events Manager
The Tablet Academy Ltd
Jan 2017 - Present (8 years 10 months)
Disability Sports Coach
Telford and Wrekin Leisure
Jan 2017 - Present (8 years 10 months)
Duty Officer, Sport Centre
EU-LAC Foundation
Apr 2022 - Present (3 years 7 months)
Assistant of the Economic Counselor
AICEP
Jan 2020 - Present (5 years 10 months)
International Relations Assistant
AMA Portugal
Apr 2019 - Present (6 years 7 months)
Jan 2019 - Jul 2019 (6 months)
House Officer
Dr. Ziauddin University Hospital
Nov 2018 - Jan 2019 (2 months)
Jan 2019 - Nov 2020 (1 year 10 months)
Association Meeting Planner
WJ Weiser and Associates
Dec 2017 - Jan 2019 (1 year 1 month)
Meeting Planner
AbbVie Pharmaceuticals
Mar 2016 - Dec 2017 (1 year 9 months)
Mar 2021 - Mar 2024 (3 years)
Digital Content Marketing Consultant
Copper & Co. Marketing Agency
Jun 2019 - Dec 2023 (4 years 6 months)
Content Marketing Consultant
Dow Janes
Mar 2021 - Sep 2023 (2 years 6 months)
Correspondent - Freelance
Perfect Sourcing & Surfaces Reporter Magazine
Jan 2014 - Jan 2020 (6 years)
Corporate Learning Manager
Cornwell Quality Tools
Jan 2021 - Jan 2025 (4 years)
Manager, Performance Coaching
OEConnection
Jan 2010 - Jan 2021 (11 years)
Grupo PTG
Jan 1998 - Jan 1999 (1 year)
iTRINITY Events
Nov 2012 - Nov 2017 (5 years)
Junior Corporate Event Manager
Virtual Age
Jun 2019 - May 2020 (11 months)
Associate Director, Learning and Performance
Phoenix House
Sep 2016 - Feb 2018 (1 year 5 months)
Sr. Instructional Designer
LIM College
Jun 2015 - Sep 2016 (1 year 3 months)
Jan 2021 - Dec 2022 (1 year 11 months)
Associate Account Director, Digital Marketing
EssenceMediacom
Jan 2013 - Dec 2020 (7 years 11 months)
Jan 2022 - Apr 2022 (3 months)
Operational Support Specialist
Alvit Pharma LTD
Oct 2020 - Apr 2022 (1 year 6 months)
Social Media Manager Intern
Toronto Kids Fashion Week
Jan 2021 - Apr 2021 (3 months)
Presentation Designer
Freelance
Jan 2023 - Jan 2024 (1 year)
OBM/Executive Assistant
Agni New York
Jan 2021 - Jan 2023 (2 years)
Freelancer Virtual Assistant
Self Employed
Jan 2021 - Jan 2022 (1 year)
Senior Business Development Advisor
SD Myers, Inc.
Feb 2014 - Present (11 years 9 months)
Consultant: System Migration Planning Manager
Summa Western Reserve Hospital
Aug 2012 - Present (13 years 3 months)
Health Services / Training + Certification Development
Sanctuary Health Services Inc.
Jan 2012 - Present (13 years 10 months)
Telford and Wrekin
Jan 2009 - Jan 2017 (8 years)
