Open to opportunities

Nyiayu Vannisa

@nyiayuvannisa

Message

Experienced virtual assistant skilled in administration, scheduling, and remote operations.

Indonesia

Message

What I'm looking for

I seek remote roles supporting executives or teams where I can manage calendars, streamline operations, and improve processes while growing in responsibility and impact.

I am a dedicated virtual assistant with 6+ years' experience supporting executives, managing calendars and inboxes, coordinating cross-functional projects, and delivering high-quality administrative and customer support in fully remote and multicultural environments.

I have driven measurable results including coordinating donor-funded projects, running lead-generating social campaigns, and maintaining high-volume live-chat service levels while improving processes and documentation. I bring strong bilingual communication, attention to detail, and proficiency with Google Workspace, Microsoft Office, Notion, Trello, Canva, Zoom, and Meta Business Suite.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Self-Employed

Jan 2023 - Present (2 years 8 months)

Managed client calendars, inboxes, meetings and campaign support; coordinated onboarding and executed an Instagram campaign that generated 140+ webinar leads in 2 days.

Calendar Management Inbox Management Email Campaigns Meta Business Suite Zoom Canva

Admin Chatting

Pt Altair Trans Service

Jan 2024 - Jan 2025 (1 year)

Handled 50–60 daily customer interactions via live chat, converting inquiries into subscriptions while maintaining zero backlog and collaborating on escalations.

Live Chat Support Lead Conversion Time Management Customer Escalation Multitasking

Research & Administrative Assistant

Sdgs Center The University of Lampung

Jan 2020 - Jan 2024 (4 years)

Maintained executive calendars, managed digital filing and version control, and supported donor-funded projects, coordinating 9 projects (2020–2023) to ensure timely reporting and compliance.

Executive Support Document Management Grant Documentation Project Coordination

Office Administrator

Edelweiss Center For Sustainable Development

Jan 2019 - Dec 2019 (11 months)

Organized records, supported bookkeeping and budgeting, and arranged events and travel, streamlining record management to reduce document retrieval time by 30%.

Records Management Bookkeeping Event Coordination File Naming Conventions Administrative Support