Open to opportunities

Luisa User

@luisauser

Message

I am a business informatics master's student specializing in IT management and collaboration

Germany

Message

What I'm looking for

I seek roles that leverage IT management, digital collaboration and data-analysis skills in a team-oriented, growth-focused, cross-cultural environment where I can implement Microsoft 365 and PowerBI solutions and continue learning.

I am a Master's student in Wirtschaftsinformatik at Universität Hamburg (M.Sc., expected June 2026) with Erasmus semesters at National Taiwan University and Montpellier Business School, focused on IT Management and Entwicklung.

I worked as Werkstudentin Digital Collaboration at Beiersdorf Shared Services (Feb 2023–Jan 2025), advising internal teams on Microsoft 365, running webinars, implementing new features and programs, and as Werkstudentin Transaction Monitoring at SEPAexpress performing preparatory risk management tasks, client integration, and creating risikoreports using SQL, mySQL, Microsoft Excel and PowerBI.

I bring strong skills in Microsoft 365, PowerBI, SQL/mySQL, Excel, PowerPoint and Teams, paired with organization, team leadership and event coordination experience from student government and volunteer roles; I enjoy cross-cultural settings and teaching, and I am eager to apply my digital collaboration and data-analysis strengths in a growth-focused team.

Experience

Work history, roles, and key accomplishments

Werkstudentin Digital Collaboration

Beiersdorf Shared Services

Feb 2023 - Jan 2025 (1 year 11 months)

Advised internal teams on Microsoft 365 and digital collaboration, delivered webinars, implemented new features, and supported adoption across departments.

Microsoft Teams Power BI MySQL Webinars Digital Collaboration User Support Implementation

Verkäuferin

Miedl Bäckerei und Konditorei

Apr 2023 - Oct 2023 (6 months)

Prepared and sold baked goods, managed point-of-sale transactions and provided customer service during peak retail hours.

Retail Sales Food Preparation Customer Service POS Inventory

Fachschaftsrat Member

Universität Hamburg

Oct 2022 - Oct 2023 (1 year)

Served on the student council, planned events and networks, and acted as awareness officer mediating discrimination or misconduct cases.

Event Planning Student Representation Médiation Communication

Werkstudentin Transaction Monitoring

SEPAexpress

Jan 2022 - Dec 2022 (11 months)

Performed preparatory risk management tasks, transaction monitoring and client integration, and produced risk reports using SQL, Excel, Power BI and PowerPoint.

SQL Microsoft Excel Power BI Transaction Monitoring

Werkstudentin Transaction Monitoring

SEPAexpress

Feb 2021 - Aug 2021 (6 months)

Performed preparatory risk management tasks, transaction monitoring and client integration, and produced risk reports using SQL, Excel, Power BI and PowerPoint.

SQL Microsoft Excel Power BI Transaction Monitoring

Promoterin

AdEvents Event People GmbH

Mar 2019 - Jan 2021 (1 year 10 months)

Worked as promoter and event staff at trade shows and exhibitions, supporting guest services, accreditation and event operations.

Hostessing Customer Service Communication Multitasking Teamwork

Basketball Trainer (U14)

Regensburg Baskets

Oct 2019 - Jul 2020 (9 months)

Led U14 training sessions, provided individual coaching and development for youth players, and managed practice planning.

Coaching Youth Development Team Leadership Communication

Youth Basketball Coach

Sportbund DJK Rosenheim

Jun 2012 - Aug 2018 (6 years 2 months)

Coached multiple youth teams over several years, organized camps and school outreach to recruit and develop players.

Coaching Outreach Event Coordination

Sortiererin

Deutsche Post

Oct 2017 - Dec 2017 (2 months)

Sorted letters and parcels during night shifts, maintaining throughput and accuracy under time constraints.

Logistics Warehouse operations Time Management Teamwork Physical Stamina

Aufbauhelferin

Livedepartment GmbH

Jul 2017 - Sep 2017 (2 months)

Supported concert and event setup by handling load-in, equipment assembly and on-site logistics coordination.

Logistics Stagehand Teamwork

Tutor for First-Year Students

Universität Hamburg

Tutored first-year Wirtschaftsinformatik students, supported orientation activities and assisted new students' academic onboarding.

Tutoring Onboarding Academic Support Communication

Education

Degrees, certifications, and relevant coursework

University of Hamburg

Master of Science, Business Informatics

2022 -

Activities and societies: Ehrenamtliche Tutorin for first-year students (Fachschaft Wirtschaftsinformatik & ITMC); member of the student council cultural committee and awareness officer; coordinated workshops and company cooperation (Wirtschaftsinformatik meets Business).

Pursuing a Master of Science in Business Informatics with a focus on IT Management and Development, expected June 2026.