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I am a technical support engineer delivering customer-focused solutions and reliable technical assistance.
Experience
Technical Support Engineer
Digitied Solution
Feb 2024 - Jul 2025 (1 year 5 months)
Technical support specialist delivering secure, patient-focused virtual health solutions.
Experience
Technical Assistant Agent
Teladoc Health
Jan 2023 - Jan 2025 (2 years)
Results-driven Technical Account Manager with a strong background in customer success.
Experience
Associate Technical Onboarding Manager
UrbanPiper
Jul 2024 - Present (1 year 4 months)
Associate Technical Account Manager
UrbanPiper
Aug 2023 - Jul 2024 (11 months)
Associate Service Quality Specialist
Microsoft dynamics 365 F&O Technical Consultant
Experience
Associate Technical Consultant D365 F&O
O Consulting
Mar 2024 - Present (1 year 8 months)
Seasoned Technical Specialist with 12 years of experience
Experience
Technical Specialist
Apple
Jul 2015 - Jul 2023 (8 years)
Customer Service Representative
Amazon
Oct 2011 - Jul 2015 (3 years 9 months)
I am an experienced technical support professional delivering swift problem-solving and exceptional customer service.
Experience
Technical Support Executive
Teleperformance
Oct 2023 - Feb 2025 (1 year 4 months)
Technical Writing Professional with a background in software development.
Experience
Technical Content Writer
Squareboat Solutions
May 2025 - Jun 2025 (1 month)
Technical Content Writer
Planet E-Com Solutions
Oct 2024 - May 2025 (7 months)
Junior Software Engineer
Cognizant Technology Solutions
Oct 2022 - May 2024 (1 year 7 months)
Technical Support Engineer with strong communication and problem-solving skills.
Experience
Business Development Executive
Packt Publishing
Nov 2023 - Present (2 years)
Non-Voice Support
FnH Technologies
Oct 2022 - Jul 2023 (9 months)
Technical Support Engineer
350k-600k USD
Dedicated technical support engineer with a focus on client solutions.
Experience
Technical Support Engineer
Avviare Info Tech.
Dec 2023 - Dec 2024 (1 year)
Customer-focused technical support specialist skilled in problem-solving and communication.
Experience
Technical Support Specialist
IGT
Nov 2023 - Present (2 years)
Economist with customer-focused technical support and administrative experience across international settings.
Experience
Technical Support
Manpower
Jan 2024 - Apr 2025 (1 year 3 months)
Administrative Assistant
Comfatolima
Apr 2018 - Apr 2022 (4 years)
Technical Support Specialist skilled in troubleshooting and client training.
Experience
Technical Support Specialist
Etolv
Jan 2020 - Dec 2023 (3 years 11 months)
Qualified Technical Support Technician with strong problem-solving skills.
Experience
Technical Support Technician
ICTGlobe
Technical Support Technician
Gauteng Department of Health
Dedicated technical support representative with over a decade of experience.
Experience
Trust & Safety /SME
TaskUs
Sep 2021 - Aug 2025 (3 years 11 months)
Technical Support Representative
Sykes
Jun 2014 - Dec 2014 (6 months)
Technical Support Representative
Transcom Worldwide
Mar 2013 - Feb 2014 (11 months)
Dedicated professional focused on technology and customer support.
Experience
Technical Support Agent
Freelancer
Jan 2023 - Present (2 years 10 months)
Technical Writer with a background in Electronics and Communication Engineering.
Experience
Technical Writer
COPENNED
Jul 2023 - Present (2 years 4 months)
Technical Writer
Entegra Sources Pvt. Ltd.
Nov 2021 - Sep 2022 (10 months)
Dedicated technical support specialist with strong problem-solving skills.
Experience
Technical Support Agent
Altron Byts Solution-Isonxperiences
Feb 2020 - Present (5 years 9 months)
Technical support specialist with a passion for data analysis.
Experience
Senior Technical Support Specialist
Confidential
Jan 2024 - Present (1 year 10 months)
Instructor of Cadets
Air Force Technological High Schools
Jan 2022 - Jan 2024 (2 years)
Technical consultant skilled in IT support, troubleshooting, and client training.
Experience
Technical Consultant
Azpired Inc.
Jan 2022 - Present (3 years 10 months)
Experienced technical support specialist with a strong software engineering background.
Experience
Sr Technical Support
Allscripts/Veradigm
Sep 2022 - Present (3 years 2 months)
Software Engineer
Civica India Pvt. Ltd.
Nov 2019 - Sep 2022 (2 years 10 months)
Jr. Software Developer
The Economist | FirstSource Solutions
Oct 2021 - Aug 2023 (1 year 10 months)
Trainee Technical Consultant D365 F&O
Maison Consulting & Solutions
Dec 2023 - Feb 2024 (2 months)
Internship
Ajwa Academy
Apr 2023 - Jul 2023 (3 months)
Programmer Analyst Trainee
Cognizant Technology Solutions
Jan 2022 - Jun 2022 (5 months)
Intern
Centre for Railway Information Systems (CRIS)
Jun 2019 - Jul 2019 (1 month)
Sutherland
Jun 2021 - Mar 2022 (9 months)
Technical Support Engineer
Tech Mahindra
Feb 2018 - May 2019 (1 year 3 months)
Technical Support Representative
Startek
Nov 2011 - Mar 2012 (4 months)
Technical Support Representative
Teleperformance
May 2006 - Jul 2011 (5 years 2 months)
Bitbuffs Technologies Pvt. Ltd.
Feb 2018 - Nov 2019 (1 year 9 months)