Thirupathi M
@thirupathim
I am a technical support engineer delivering customer-focused solutions and reliable technical assistance.
What I'm looking for
I am a technical support engineer with a BE in Mechanical Engineering who seeks challenging, creative environments to apply technical skills and deliver excellent customer service. I have hands-on experience responding to phone, email, and in-person inquiries and maintaining accurate CRM records.
In my recent role at DIGITIED SOLUTION I developed and maintained customer relationships, executed email campaigns, and supported technical operations involving Linux administration and AWS Cloud. I am driven to continue learning, sharpen my skills, and contribute measurable value to an organization.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Digitied Solution
Feb 2024 - Jul 2025 (1 year 5 months)
Provided customer and technical support via phone, email, and in-person; maintained CRM records of interactions and executed email campaigns to communicate new products.
Education
Degrees, certifications, and relevant coursework
KSR Institute for Engineering and Technology, Namakkal
Bachelor of Engineering, Mechanical Engineering
2017 - 2022
Grade: 75%
Bachelor of Engineering in Mechanical Engineering from KSR Institute for Engineering and Technology, Namakkal, completed with 75% (August 2017–September 2022).
GBHSS Uthangarai, Krishnagiri
Higher Secondary Certificate (HSC), Higher Secondary Education
2016 - 2017
Grade: 58%
Completed HSC at GBHSS Uthangarai, Krishnagiri with 58% (June 2016–March 2017).
GBHSS Uthangarai, Krishnagiri
Secondary School Leaving Certificate (SSLC), Secondary Education
2014 - 2015
Grade: 80%
Completed SSLC at GBHSS Uthangarai, Krishnagiri with 80% (2014–2015).
Availability
Location
Authorized to work in
Job categories
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