Acacia Duhart
@acaciaduhart
Detail-oriented customer service professional with 10 years of experience.
What I'm looking for
I am a dedicated customer service professional with over a decade of experience across various roles, including warehouse operations, restaurant service, and retail management. My journey has equipped me with a robust skill set in customer relations, cash handling, and team leadership. I pride myself on my attention to detail and my ability to create positive experiences for customers, ensuring their needs are met efficiently and effectively.
Throughout my career, I have held positions that required a high level of responsibility and trust, such as Assistant Store Manager and Security Officer. My experience at Amazon Warehouse honed my organizational skills and ability to work in fast-paced environments, while my time in the restaurant industry allowed me to develop exceptional interpersonal skills. I am committed to continuous improvement and am always looking for ways to enhance service delivery.
As I seek new opportunities, I am eager to leverage my extensive background in customer service and management to contribute to a dynamic team. I am particularly interested in roles that allow me to utilize my skills in a supportive and collaborative environment, where I can continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Warehouse Associate
Amazon Warehouse
Jul 2023 - Nov 2024 (1 year 4 months)
Responsible for sorting packages to ensure they reach their correct destinations efficiently and accurately.
Waitress
Charlie's Family Grill
Jun 2021 - Jul 2023 (2 years 1 month)
Provided excellent customer service in a fast-paced environment, ensuring customer satisfaction and timely service.
Assistant Store Manager
Family Dollar
Jul 2020 - Jul 2021 (1 year)
Managed store operations including customer service, stocking shelves, unloading trucks, and cash handling.
Home Health Aide
First Light Home Care
Feb 2018 - Dec 2019 (1 year 10 months)
Assisted patients with daily living needs, including personal care, grocery shopping, and household chores.
Payment Processor
Gerber Life
May 2018 - Aug 2019 (1 year 3 months)
Handled customer inquiries, processed payments, and managed phone communications effectively.
Security Officer
Advanced Security
Oct 2017 - Dec 2018 (1 year 2 months)
Conducted hourly rounds, monitored surveillance, and ensured the safety of the premises.
Server
Argonne Restaurant
Jul 2017 - Oct 2017 (3 months)
Greeted customers, took orders, and ensured a pleasant dining experience.
Housekeeper
Inn at Bay Harbor
Sep 2016 - May 2017 (8 months)
Responsible for cleaning and preparing rooms to ensure a pleasant guest experience.
Hostess/Server
Stafford's Weathervane Restaurant
Apr 2012 - May 2017 (5 years 1 month)
Managed reservations, greeted customers, and provided service as a server.
Education
Degrees, certifications, and relevant coursework
Charlevoix High School
High School Diploma, General Studies
2012 - 2016
Completed high school education with a focus on general studies, preparing for future career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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