Charis Jetton
@charisjetton
Customer-focused retail and service assistant manager driving sales.
What I'm looking for
I am a customer-focused assistant manager with experience leading front-line teams in retail and service environments, driving sales of products, services and packages while maintaining excellent guest relations and communication.
My roles at a spa, a massage franchise, and a national retail chain have covered training and coaching, scheduling, inventory receiving, multi-line phone and internet lead handling, and point-of-sale and cash procedures. I consistently promoted product knowledge, monitored accounts and scheduling, and supported operational tasks like deposits and time edits.
I deliver dependable guest service, efficient dock and curbside operations, and hands-on training to improve team performance and sales results. I seek opportunities to apply my supervisory, inventory, and customer-service strengths in a growth-oriented team.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Sugaring-NYC
Jul 2024 - Present (1 year 2 months)
Manage guest services and drive sales through promotion of products, services, and packages while overseeing scheduling, inventory assessment, and team training to improve customer experience.
Assistant Manager
Massage Envy
Jul 2023 - Mar 2024 (8 months)
Led guest services, scheduling, and sales efforts to meet quotas while training staff, handling internet membership leads, processing payments and deposits, and managing time edits.
Inventory Receiving Manager
Bed Bath & Beyond
Nov 2022 - Jul 2023 (8 months)
Oversaw receiving and dock operations, trained receiving associates, managed RF scanner check-ins and order fulfillment, and supported sales via merchandising and prompt curbside pickups.
Education
Degrees, certifications, and relevant coursework
Delta College
Some College, Business Management/Administration
2003 - 2007
Completed coursework in Business Management and Administration at Delta College from August 2003 to May 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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