Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
Discover remote SaaS Support Specialist workers who are looking for their next full-time, part-time or freelance opportunity.
Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
Filter by visa requirements
JDSenior Product Designer turning complex SaaS into polished, engaging experiences that fuel growth.
Experience
FOLead Product Designer
Fourwaves
Apr 2023 - Jun 2024 (1 year 2 months)
AKSenior Product Designer
Akinox
Feb 2022 - Apr 2023 (1 year 2 months)
POIntern → Senior Product Designer
Poka
Apr 2015 - Feb 2022 (6 years 10 months)
CB
United States90k-135k USD
Experienced product designer with a passion for user-centered design.
Experience
UI/UX Product Design Lead
CheckSammy
Feb 2024 - Present (1 year 9 months)
Senior UI/UX Designer
GPDevSecOps and Cloud Security Engineer specializing in IAM, RBAC, PAM and Microsoft security.
Experience
DevSecOps & AI Security Engineer
DevSecAI
Jul 2024 - Present (1 year 4 months)
Brand Strategy Consultant
Self-Employed
Jan 2014 - Dec 2023 (9 years 11 months)
SUProduct owner driving user-centered software delivery and adoption.
Experience
Product Owner
Paradigm
May 2022 - Present (3 years 6 months)
Product Owner
Marketing Choices
Apr 2020 - May 2022 (2 years 1 month)
Product Analyst
HBSales professional with a software engineering background and proven success.
Experience
HBSaaS Sales
H&B
Oct 2023 - Present (2 years 1 month)
ENSoftware Engineer
Enfuse
May 2022 - Aug 2022 (3 months)
GOSoftware Engineer Intern
AVAI-first product manager driving AI-enabled B2B SaaS growth through agile delivery.
Experience
Regional Ambassador
South African AI Association
Mar 2025 - Present (8 months)
AI-First Product Manager
Sunguti Business Solutions
Oct 2023 - Present (2 years 1 month)
VMSaaS Customer Success Manager dedicated to enhancing customer satisfaction.
Experience
Customer Success Manager
Paminga
Feb 2022 - Present (3 years 9 months)
CX Manager Associate
Aspen Technologies Group LLC
Feb 2020 - Present (5 years 9 months)
MB
Indonesia130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
HVGlobal Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
HV
RS
India4000k-6000k USD
Product-focused AI & data leader driving scalable SaaS and ML systems.
Experience
Co-Founder & CTO
AiLusion
Nov 2024 - Present (1 year)
Product Engineering Lead
EZCustomer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
Customer support specialist focused on SaaS and e-commerce, delivering fast, empathetic resolutions.
Experience
Virtual Customer Support Specialist
Tdegree
Jan 2020 - Dec 2022 (2 years 11 months)
Customer Sales Representative
UBC
Jan 2019 - Dec 2020 (1 year 11 months)
Technical Support Engineer specializing in SaaS, API debugging, and customer enablement.
Experience
Client Support Engineer
XSOLIS
Jan 2022 - Jan 2025 (3 years)
Technical Support Specialist
DataStream Solutions
Jan 2020 - Jan 2022 (2 years)
IT Support Analyst
CloudCore Technologies
Jan 2018 - Jan 2020 (2 years)
Dedicated Customer Support Specialist with 5+ years in technical environments.
Experience
Customer Support Specialist
Goodlord
Mar 2021 - Present (4 years 8 months)
Technical Service Advisor
Wipro
Sep 2020 - Present (5 years 2 months)
Technical Service Advisor
Implementation & Support Specialist driving SaaS adoption, retention, and operational efficiency globally.
Experience
CEImplementation & Support Specialist
Cendyn
Jun 2024 - Present (1 year 5 months)
Implementation Consultant-2
Rithum
Aug 2023 - Jun 2024 (10 months)
HIAssociate Consultant-1
UDIndia1000k-1200k INR
Tier 2 Technical Support Engineer with over 6 years of experience. 2 years in customer support.
Experience
BSTier 2 Technical Support Engineer
Betsol Software
Aug 2018 - Nov 2023 (5 years 3 months)
RMTechnical support specialist delivering customer-focused troubleshooting and SaaS expertise.
Experience
Application Support Specialist
Trimble
Apr 2024 - Present (1 year 7 months)
Technical Support Representative
Trimble Transportation
May 2022 - Apr 2024 (1 year 11 months)
Technical Support Representative
Product-oriented SaaS professional with a focus on client success.
Experience
SaaS Support Specialist
SellersCommerce
Jul 2023 - Present (2 years 4 months)
Customer support specialist with extensive experience in technical support.
Experience
Customer Service Associate
TDCX
Oct 2023 - Present (2 years 1 month)
Level 2 Tech Support
ResultsCX
Dec 2020 - Dec 2022 (2 years)
Technical Support | Customer Service
TELUS
Jan 2019 - Sep 2020 (1 year 8 months)
BUCustomer Support Specialist with 5+ years improving SaaS B2B customer experience and KPIs.
Experience
Customer Support Agent
Jan 2022 - Present (3 years 10 months)
Customer Service Agent
Vodafone
Jan 2019 - Jan 2022 (3 years)
SaaS Support Specialist delivering rapid troubleshooting, user training, and high customer satisfaction.
Experience
Software Support Specialist
YourMembership
Nov 2020 - Jun 2025 (4 years 7 months)
Visual Merchandising Manager
Levi Strauss & Co
Sep 2017 - Oct 2020 (3 years 1 month)
Climate Vault
Mar 2023 - Present (2 years 8 months)
Senior UI/UX Mobile Designer
Centrex Software
Jan 2023 - Present (2 years 10 months)
Senior UX Designer
ServiceNow
Jun 2022 - Present (3 years 5 months)
Product Designer
Yosemite Consulting
Feb 2022 - Present (3 years 9 months)
Marketing Choices
Nov 2019 - Apr 2020 (5 months)
May 2021 - Aug 2021 (3 months)
Test Analyst
Lightstone Pty Ltd
Jan 2023 - Oct 2023 (9 months)
Scrum Master
Lightstone Pty Ltd
Jun 2021 - Oct 2023 (2 years 4 months)
Corporate English Trainer
goFLUENT
Nov 2021 - Nov 2022 (1 year)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
HSSolutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
CAAccount Manager
CareApp
Apr 2020 - May 2020 (1 month)
TIAssistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Voosh
Jan 2024 - Oct 2024 (9 months)
Product & Data Lead
Voosh
Mar 2022 - Dec 2023 (1 year 9 months)
Data Scientist
Voosh
Sep 2021 - Mar 2022 (6 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
Apple
Jun 2019 - Present (6 years 5 months)
Technical Service Advisor
RelateCare
Dec 2018 - Present (6 years 11 months)
HighRadius
Jun 2022 - Jul 2023 (1 year 1 month)
HIAssociate Consultant Intern
HighRadius
Jun 2021 - Jun 2022 (1 year)
Apple (via Kelly Connect)
Mar 2019 - May 2022 (3 years 2 months)
Customer Sales Specialist
VXI
Jun 2018 - Dec 2018 (6 months)
Chat Support Specialist | Sales & Billing
AFNI
Sep 2016 - Oct 2017 (1 year 1 month)
