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Browse beyond traditional resumes
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Customer-focused onboarding and support professional skilled in B2B prospecting and conflict resolution.
Experience
Customer Support & Onboarding Assistant
Health Talent Connect
Jan 2024 - Sep 2025 (1 year 8 months)
Customer Support & Sales Assistant
Amazing Talker
Jul 2023 - Dec 2023 (5 months)
Human Resources specialist focused on remote HR operations, compliance, and workflow optimization.
Experience
Project Coordinator
Freelance
Jan 2021 - Present (4 years 10 months)
Human Resources Specialist
U.S. Army
Oct 2017 - Sep 2021 (3 years 11 months)
Detail-oriented HR professional with a commitment to excellent candidate experiences.
Experience
HR Shared Services Assistant
Inova Health Systems
Jun 2023 - Present (2 years 5 months)
HR Specialist
Cynet (Health and Systems)
Feb 2022 - Present (3 years 9 months)
Insurance Agent
Technical Support |Customer Service | VA | Social Media Management | Graphic Design |Digital Creator
Experience
Onboarding Specialist
Vanta Esports
Nov 2022 - Feb 2024 (1 year 3 months)
Healthcare IT and operations specialist optimizing Epic EMR workflows.
Experience
Healthcare IT Technician
University of Colorado Anschutz Medical
Oct 2024 - Dec 2024 (2 months)
Experienced medical billing and RCM specialist driving accurate claims, denials resolution, and team leadership.
Experience
RCM Specialist
UpWork
Jul 2022 - Present (3 years 4 months)
Production Manager
True Care RCM
Sep 2019 - Jun 2022 (2 years 9 months)
Team Lead
Exponere Billing
Aug 2018 - Jan 2021 (2 years 5 months)
Senior provider contracting specialist driving network performance, compliance, and operational efficiency.
Experience
Senior Provider Contracting Specialist
Humana
May 2023 - Present (2 years 6 months)
Associate Principal Provider Contracting
BlueCross BlueShield of Tennessee
Jul 2014 - Apr 2023 (8 years 9 months)
Seasoned healthcare professional with expertise in provider relations and management.
Experience
Provider Engagement Account Manager
Centene Corporation
Apr 2023 - Present (2 years 7 months)
Provider Network Specialist I
Centene Corporation
Jan 2015 - Apr 2023 (8 years 3 months)
Community Outreach Representative
55k-60k USD
Customer success specialist with expertise in technical support and onboarding.
Experience
Transition Planner
Ability New Brunswick
Nov 2024 - Mar 2025 (4 months)
Administrator
Client onboarding and KYC analyst focused on compliance excellence.
Experience
Onboarding Analyst
PagaTech Limited
Sep 2023 - Present (2 years 2 months)
Commercial Officer
Ministry of Commerce and Industry, Imo State Government
Nov 2017 - Jan 2023 (5 years 2 months)
Social Studies & Computer Science Teacher
Dedicated billing and finance specialist with over 11 years of experience.
Experience
RCM Billing & Provider Credentialing Specialist
Maric Healthcare LLC
Aug 2020 - Present (5 years 3 months)
Credentialing Specialist
PBS West
Dec 2019 - May 2020 (5 months)
Billing Finance - Provider Contracting
Employer Direct Healthcare
Jan 2014 - Dec 2019 (5 years 11 months)
Dedicated healthcare professional with extensive claims processing experience.
Experience
Provider Service Representative
Amerihealth Caritas
Nov 2022 - Present (3 years)
Intake Care Senior Representative
Cigna
Jun 2022 - Nov 2022 (5 months)
Provider Resolution Analyst II
Horizon NJ Health
Experienced Healthcare IT Support consultant specializing in EMR go-live and personalization.
Experience
Epic Go-Live Consultant
Excite Health
Jan 2020 - Aug 2025 (5 years 7 months)
Experienced customer service and credentialing specialist improving provider compliance, support quality, and team performance.
Experience
Credentialing Specialist
Bold Business
Feb 2023 - Jun 2025 (2 years 4 months)
Market Researcher
Dynata Global
Apr 2022 - Oct 2022 (6 months)
Customer Service Representative
VXI
Jun 2021 - Apr 2022 (10 months)
Detail-oriented healthcare operations and compliance professional focused on HIPAA excellence.
Experience
Healthcare Operations Coordinator
Psychological Testing Services of Dallas
Jan 2024 - Present (1 year 10 months)
Behavioral Health Admin Assistant
ABA Consulting Services
Sep 2022 - Dec 2024 (2 years 3 months)
Healthcare Operations Assistant
Proficient IT Support Specialist focused on effective problem resolution.
Experience
Help Desk Coordinator
Department of Education
Dec 2023 - Jan 2024 (1 month)
Help Desk Technician
Cigna
Jun 2022 - Dec 2023 (1 year 6 months)
Remote IT Help Desk Support
Postmates
Jan 2017 - Jun 2022 (5 years 5 months)
Customer-focused Temporary Customer Care Specialist with strong communication skills.
Experience
Customer Success Specialist
Interra Networks Ltd
Dec 2022 - Jan 2025 (2 years 1 month)
Data Entry Agent
Nigeria Decides, Apex of AIT
Mar 2021 - Apr 2023 (2 years 1 month)
Experienced onboarding lead with a focus on global team development.
Experience
Onboarding Lead
Boeing
Jan 2022 - Present (3 years 10 months)
Candidate Experience Manager
Jun 2021 - Present (4 years 5 months)
Recruiting Operations Program Manager
Healthcare compliance professional ensuring audit readiness, risk mitigation, and regulatory adherence.
Experience
Centralized Admissions Coordinator
Ethica Health and Retirement
Jan 2020 - Present (5 years 10 months)
Receptionist
St. Joseph’s / Candler
Jan 2019 - Jan 2020 (1 year)
Scheduling Coordinator
Thunderbolt Transitional Care & Rehabilitation
Results-driven Technical Account Manager with a strong background in customer success.
Experience
Associate Technical Onboarding Manager
UrbanPiper
Jul 2024 - Present (1 year 4 months)
Associate Technical Account Manager
UrbanPiper
Aug 2023 - Jul 2024 (11 months)
Associate Service Quality Specialist
New York Life Insurance
Jan 2020 - Present (5 years 10 months)
Insurance Agent
Bankers Life Insurance
Jan 2019 - Present (6 years 10 months)
Clinical Pharmacy Technician (Lead Technician)
Georgetown University Hospital (Now MedStar Health Systems)
Jul 1994 - Present (31 years 4 months)
Tech Support / TSR
Tele Performance
Nov 2020 - Nov 2022 (1 year 11 months)
Customer Care Specialist
Task Us
May 2020 - Nov 2020 (6 months)
Freelancer / Virtual Assitant / Cold Caller / Appointment Setter
Upwork & OnlineJobsPH
Aug 2018 - May 2020 (1 year 9 months)
Customer Order Taker Advisor
Express Gifts Inc.
Jul 2017 - Sep 2018 (1 year 2 months)
Senior Analyst
Trans Cure LLC
Jun 2016 - Aug 2018 (2 years 2 months)
Senior Accounts Analyst
CureMD
Aug 2013 - Jun 2016 (2 years 10 months)
Network Manager II
BlueCross BlueShield of Tennessee
Jan 2015 - Jan 2016 (1 year)
Network Manager I
BlueCross BlueShield of Tennessee
Jan 2013 - Jan 2014 (1 year)
WellCare Health Plan of New Jersey
Jul 2011 - Jan 2014 (2 years 6 months)
Irie Homes Realty Co. Ltd.
Feb 2018 - Oct 2023 (5 years 8 months)
Resolutions Specialist
Sutherland Global Services
Mar 2022 - Jun 2022 (3 months)
Technical Support Agent
IBEX Global Jamaica
Feb 2020 - May 2020 (3 months)
Melody International Academy
Nov 2014 - Nov 2015 (1 year)
Billing Analyst Specialist
Texas Digestive Disease Consultants
Jan 2009 - Dec 2013 (4 years 11 months)
Jun 2018 - Nov 2021 (3 years 5 months)
Provider Service Representative
Amerihealth Caritas
Sep 2015 - Jun 2018 (2 years 9 months)
Member Service Representative/Claims Analyst
Independence Blue Cross
Dec 2014 - Sep 2015 (9 months)
Customer Service Representative
Alorica
Jun 2020 - Mar 2021 (9 months)
Data Annotator
TaskUs
Mar 2018 - Jun 2020 (2 years 3 months)
Cardinal Ritter Senior Services
Jun 2022 - Aug 2023 (1 year 2 months)
Avanade
Jan 2021 - Present (4 years 10 months)
Candidate Experience Team Lead
Boeing
Mar 2019 - Present (6 years 8 months)
Talent Acquisition Recruiter
Convergys
Jul 2016 - Present (9 years 4 months)
Jan 2018 - Jan 2019 (1 year)
Patient Advocate Intern
Saint Mary’s Health Clinic
Jan 2017 - Dec 2017 (11 months)
Admissions Director
Heritage Inn Health & Rehabilitation
Jan 2020 - Present (5 years 10 months)
The Economist | FirstSource Solutions
Oct 2021 - Aug 2023 (1 year 10 months)