Open to opportunities

Kylin Nichols

@kylinnichols

Message

Detail-oriented healthcare operations and compliance professional focused on HIPAA excellence.

United States

Message

What I'm looking for

I seek a compliance-focused healthcare operations role where I can improve processes, ensure regulatory adherence, implement EMR/EHR solutions, and support cross-functional clinical teams in a collaborative environment.

I am a detail-oriented healthcare operations and compliance professional with hands-on experience managing HIPAA-compliant clinical workflows, EMR implementations, and audit-ready documentation across behavioral health and medical settings. I drive process improvements—such as implementing an EMR that increased assessment throughput by 20% and reduced turnaround times by 15%—while coordinating insurance verifications, prior authorizations, and cross-functional communication among clinicians, legal teams, and external providers.

I excel at maintaining strict privacy standards, supporting regulatory adherence (HIPAA, GLBA, OSHA, DOT), and performing billing/coding and claims processing. I bring strong technical adaptability, Tier 1 IT and HRIS implementation experience, and a collaborative, calm approach to high-pressure clinical environments to improve operational efficiency and patient satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Healthcare Operations Coordinator

Current

Psychological Testing Services of Dallas

Jan 2024 - Present (1 year 10 months)

Managed clinical and administrative operations, achieving 100% HIPAA compliance and implementing an EMR that increased assessment throughput by 20% and reduced turnaround times by 15%. Served as primary liaison among clinicians, patients, legal teams, and external providers to ensure timely evaluations and audit readiness.

HIPAA Patient Scheduling Insurance Verification Prior Authorizations Communication

Behavioral Health Admin Assistant

ABA Consulting Services

Sep 2022 - Dec 2024 (2 years 3 months)

Supported daily clinic operations including HIPAA- and GLBA-compliant documentation, scheduling, and intake processes, maintaining audit-ready records and coordinating care between technicians, clinicians, and families.

HIPAA GLBA Patient Intake Scheduling Clinical Documentation Data Collection Care Coordination

Healthcare Operations Assistant

Cardinal Ritter Senior Services

Jun 2022 - Aug 2023 (1 year 2 months)

Managed office operations and compliance with HIPAA, OSHA, and DOT, conducted billing and coding, provided Tier 1 IT support, and supported HRIS implementation and clinical staffing/onboarding efforts.