Okechukwu Okey-Ndeche

I am a detail-oriented Temporary Customer Care Specialist with a strong commitment to customer satisfaction and effective communication. With experience in customer support and a proven track record of resolving inquiries efficiently, I thrive in dynamic environments where I can contribute to enhancing customer experiences. My role at Interra Networks Ltd has honed my skills in managing customer relationships, onboarding clients, and ensuring seamless issue resolution.

Throughout my career, I have demonstrated my ability to maintain a positive demeanor while addressing customer concerns, achieving a customer satisfaction rate of 91%. I am adept at utilizing various customer support tools, including Zendesk and Zoho CRM, to streamline processes and improve service delivery. My educational background in Public and International Law complements my professional experience, providing me with a unique perspective on customer interactions and problem-solving.