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Experienced Support Analyst with expertise in technical and customer support.
Experience
Experienced Support Analyst
Philips
Jan 2024 - Present (1 year 10 months)
Customer Support Engineer
Embraer
Oct 2018 - Mar 2023 (4 years 5 months)
System Analyst
Embraer
Jun 2015 - Oct 2018 (3 years 4 months)
Trainer
Salvagnini do Brasil
Jan 2011 - Aug 2012 (1 year 7 months)
PM
Canada60k-100k USD
I make work better for people and more profitable for businesses.
Experience
Senior IT Support Technician
Kinaxis
Apr 2020 - May 2024 (4 years 1 month)
Technical Solution Group Engineer
Gateway Computer
Sep 2017 - Apr 2020 (2 years 7 months)
IFExperienced IT Executive with a focus on telecommunications and systems support.
Experience
IT Executive
Serena Hotel Peshawar
Dec 2022 - Dec 2024 (1 year 11 months)
Senior IT Technician
Pearl Continental Hotel
Dec 2017 - Dec 2022 (5 years)
Senior Communication Officer
Rehman Medical Institute
Dec 2011 - Jul 2017 (5 years 7 months)
TGReliable professional with over 5 years in customer service roles.
Experience
Lawn Care Technician
Klud Contractors, LLC
May 2024 - Present (1 year 6 months)
Business Owner
GLS Contractors, LLC
Apr 2023 - Present (2 years 7 months)
Lead Estimator
Registered Electrical Engineer with practical industrial experience and strong design skills.
Experience
On-the-Job Trainee
PASAR Corporation
Aug 2023 - Sep 2023 (1 month)
Sales and Materials Checker
Andales Hardware Enterprises
Jul 2021 - Aug 2021 (1 month)
Cashier
Andales Hardware Enterprises
Jun 2021 - Jul 2021 (1 month)
Dedicated Customer Support Specialist with over 9 years of experience.
Experience
Customer Support Representative
Marathon Petroleum Corporation
Jul 2022 - Present (3 years 4 months)
Customer Care Representative
T-Mobile
Mar 2021 - Present (4 years 8 months)
Client Support Associate
WSCustomer Advisor with two years of experience in customer service.
Experience
Customer Advisor
Concentrix
ZAExperienced IT and Customer Support Professional with over 15 years expertise.
Experience
Operations Support Officer & Desktop Engineer
NCS Singapore
Sep 2023 - May 2025 (1 year 8 months)
Co-Founder
PS Maryam
Jul 2021 - Aug 2023 (2 years 1 month)
Head of IT & Customer Support
Flexiroam
CNDetail-oriented Power Plant Engineer with expertise in production systems.
Experience
NOC Engineer/Operations Analyst
Esco Energy Vision Nigeria
Jan 2020 - Present (5 years 10 months)
Project Team Lead / Field Support Engineer
Jotna Nigeria Limited (Lacasera)
Jan 2016 - Jan 2021 (5 years)
United States85k-125k USD
Accomplished Customer Service Professional
Experience
Product Champion - Vormetric Product Line
Thales Cloud Security
Dec 2019 - Oct 2022 (2 years 10 months)
Senior Technical Support Engineer
Thales Cloud Security
Jan 2018 - Dec 2019 (1 year 11 months)
I am an experienced maintenance technician specializing in electrical, IT support, and equipment repair.
Experience
Maintenance Technician
Lodha Vencher
Maintenance & IT Support Technician
Hotel Varanda Do Mar / The Cresent At Miramar
Electrician / Welder
TSExperienced customer service representative with strong communication skills.
Experience
Customer Service/Dispatcher
Basalite Concrete
Oct 2023 - Present (2 years 1 month)
SASpecial Project Coordinator
SMA America
Feb 2021 - Jun 2023 (2 years 4 months)
Material Return Specialist
JPDynamic HVAC-R Technician with over 15 years of experience.
Experience
HVAC-R Technician
Vinik Sports Group
Aug 2021 - Present (4 years 3 months)
HVAC-R Technician
Phillips A/C and Heating
Jun 2008 - Aug 2021 (13 years 2 months)
Experienced plumbing and maintenance technician with production and procurement expertise.
Experience
Assistant Plumber
Shakawat Masood Santrey Store
Jun 2020 - Present (5 years 5 months)
Assistant Plumber
Al-Faab Pharma Technical Supplies
Jun 2016 - Jun 2020 (4 years)
Purchasing & Marketing Officer
DRExperienced IT professional specializing in systems administration and security.
Experience
MECM/SCCM Administrator III
KaiHonua
Dec 2022 - Present (2 years 11 months)
Information Security IV
KaiHonua
Jun 2022 - Dec 2022 (6 months)
A1VDC Cloud Ops Administrator
AMSeasoned IT Specialist with expertise in Technical Support and Cyber Security.
Experience
Field Support Engineer
Cleveland Clinic Indian River
Sep 2022 - Jul 2023 (10 months)
IT Infrastructure System Administrator
ThreatLocker
Jul 2021 - May 2022 (10 months)
Support Engineer
Oracle Corporation
Nov 2019 - Aug 2020 (9 months)
Service and operations manager specializing in generator maintenance and customer satisfaction.
Experience
Personal Travel Assistant
ASAP Tickets
Feb 2025 - Aug 2025 (6 months)
Receptionist & Maintenance Manager
Satya Kidney Centre
Jan 2021 - Feb 2024 (3 years 1 month)
Service Manager
JB Mahindra Generators Sales & Service
Jan 2016 - Dec 2021 (5 years 11 months)
Experienced maintenance supervisor skilled in building systems, team leadership, and preventative maintenance.
Experience
Service Plumber
ARS/Rescue Rooter
Jun 2021 - Dec 2023 (2 years 6 months)
Maintenance Supervisor
Mill Run at Union
Apr 2015 - Jul 2020 (5 years 3 months)
Building Technician
Newark Public Schools
Feb 2005 - Jul 2013 (8 years 5 months)
Facility Management professional specializing in Maximo administration, MIS, data stewardship, and Excel analytics.
Experience
Customer Care Executive
Nimbus BPO
Mar 2025 - Jul 2025 (4 months)
VSData Steward
Veeva Systems
Apr 2024 - Dec 2024 (8 months)
CAFM Administrator
Farnek Services LLC
May 2018 - Jan 2024 (5 years 8 months)
BHExperienced Maintenance Engineer with a focus on optimizing operations.
Experience
Rotating Equipment - Maintenance Engineer
OMV Tunisia Production Gmbh
Jul 2018 - Present (7 years 4 months)
Coordinator and Operations Support
OMV Tunisia Production Gmbh
Jan 2016 - Jul 2018 (2 years 6 months)
Project Deployment Lead
First Technology Singapore Pte Ltd
Apr 2017 - Aug 2017 (4 months)
Co-Owner
AP Bottle Depot Ltd
Jan 2004 - Dec 2010 (6 years 11 months)
Regional Manager
Unicom (Universal Communication Systems)
Jul 2007 - Aug 2011 (4 years 1 month)
Electrician
Elahi Match Factory
May 2002 - Jul 2007 (5 years 2 months)
ASA Fire Protection
Sep 2024 - Feb 2025 (5 months)
ITS Technician
Brooks-Berry-Haynie Electric
May 2020 - Apr 2023 (2 years 11 months)
Project Engineer
Winter Construction Company
Mar 2019 - Apr 2020 (1 year 1 month)
Broadridge
Mar 2018 - Present (7 years 8 months)
Customer Service Representative
Verizon
Jan 2016 - Present (9 years 10 months)
Customer Support Representative
FREELANCE
Jul 2009 - Present (16 years 4 months)
Apr 2019 - Jun 2021 (2 years 2 months)
IT & Support Coordinator
Flexiroam
Apr 2015 - Mar 2019 (3 years 11 months)
IT & Customer Support Specialist
Flexiroam
Apr 2012 - Mar 2015 (2 years 11 months)
Field Maintenance Engineer
Huawei Technologies Limited
Feb 2014 - Jan 2016 (1 year 11 months)
Electrical Maintenance/Automation Engineer Trainee
Shongai Packaging Nigeria Limited
Jul 2012 - Feb 2014 (1 year 7 months)
Head, Boiler Operator/Production Maintenance Control Engineer
Prorich Product Nigeria Limited
Jan 2011 - Jul 2012 (1 year 6 months)
Technical Support Engineer
Thales Cloud Security
Aug 2013 - Jan 2018 (4 years 5 months)
Customer Advocate - Level 3
Zendesk
May 2013 - Aug 2013 (3 months)
Customer Advocate - Level 2
Zendesk
May 2011 - May 2013 (2 years)
Dempo Ship Building
Generator Maintenance Technician
Lawande Electricals
Maintenance Technician
Hotel Miramar
Sunrun Solar
Feb 2020 - Mar 2021 (1 year 1 month)
Collections Agent
Consolidated Communications
May 2017 - Mar 2021 (3 years 10 months)
Administrative Assistant
Randstad Office and Administration
Jan 2011 - May 2017 (6 years 4 months)
Al-Muhaidib Technical Supplies
Dec 2010 - May 2016 (5 years 5 months)
Assistant Production Manager
Al-Muhaidib Technical Supplies
Dec 2006 - Nov 2010 (3 years 11 months)
Assistant Auto Workshop Manager
Holy Trading
Feb 2002 - Nov 2006 (4 years 9 months)
CDO Technologies
Sep 2021 - Apr 2022 (7 months)
UNIX Backup Administrator
Exeter Government LLC
Jul 2020 - Sep 2021 (1 year 2 months)
Helpdesk
Global Commerce & Services
Feb 2020 - Jul 2020 (5 months)
Project Support Analyst
Service Corporation International
Mar 2018 - Sep 2018 (6 months)
System Administrator II
FIS Global
May 2017 - Nov 2017 (6 months)
Service Manager - Generator Division
JB Mahindra Generators Sales & Service
Jan 2016 - Jan 2021 (5 years)
Service Manager
GSP Power Projects
Jan 2013 - Dec 2016 (3 years 11 months)
Load/Unloader
UPS
Jan 1999 - May 2000 (1 year 4 months)
Customer Care Executive
Minacks
Sep 2015 - Mar 2018 (2 years 6 months)
Computer Operator
Man Co LLC
May 2012 - Jul 2015 (3 years 2 months)
Maintenance Planner (SAP Admin)
OMV Tunisia Production Gmbh
Jul 2012 - Jan 2016 (3 years 6 months)
Maintenance Engineer (Onshore/Offshore)
JV, TPS Thyna Petroleum Services
Jul 2008 - Nov 2012 (4 years 4 months)
Field Supervisor - Customer Service Lead
PARENIN, Caterpillar Dealer
Jan 2007 - Jul 2008 (1 year 6 months)
