Open to opportunities

WAHAB SANOU

@wahabsanou

Message

Customer Advisor with two years of experience in customer service.

Ghana

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills and technical knowledge while contributing to a dynamic team.

I am a dedicated Customer Advisor with two years of experience gained during my national service. My academic background in Computer Science, Communication, and Technology, with a focus on Computer Networks, has equipped me with a unique blend of technical and interpersonal skills. I have honed my abilities in troubleshooting, Windows OS installation, server network provisioning, data recovery, and system maintenance with antivirus software.

Throughout my studies, I developed strong customer communication skills, which I believe are essential for providing excellent service. I am proficient in both English and French, allowing me to connect with a diverse range of customers. I am eager to bring my expertise and enthusiasm to Concentrix, contributing positively to the development of the company.

Experience

Work history, roles, and key accomplishments

Customer Advisor

Concentrix

Served as a Customer Advisor, leveraging two years of experience in a similar field to provide excellent customer support. Applied skills in troubleshooting, Windows OS installation, server network provisioning, data recovery, and system maintenance with antivirus software.

Customer Service Troubleshooting Windows OS Networking data recovery Customer System Maintenance Anti Virus Software

Education

Degrees, certifications, and relevant coursework

Unknown

Unknown, Computer Science, Communication, and Technology

Studied Computer Science, Communication, and Technology, with a focus on Computer Networks. Acquired skills in troubleshooting, Windows OS installation, server network provisioning, data recovery, and system maintenance with antivirus software. Gained knowledge of customer communication during academic journey.