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Tammy Miranda

@tammymiranda

Dependable customer service and parts coordinator with strong troubleshooting skills.

United States
Message

What I'm looking for

I seek a customer-focused coordinator role where I can apply strong communication, ERP and scheduling skills to improve service, troubleshooting, and operational efficiency.

I am a dedicated customer service and coordination professional with extensive experience managing parts, service schedules, and client communications across manufacturing and distribution environments.

In my recent role as Parts Coordinator I processed quotes and orders in ERP systems, investigated parts needs, and acted as a liaison between customers and internal departments to ensure accurate fulfillment and timely responses.

Previously I spent many years as a Service Coordinator and Sales/Customer Service Representative where I scheduled work, computed cost estimates, supported account managers with paperwork and data entry, and resolved customer inquiries to improve satisfaction.

I bring strong time management, conflict resolution, attention to detail, and dependable follow-through to roles where customer communication, troubleshooting, and reliable administrative support are essential.

Experience

Work history, roles, and key accomplishments

HI

Parts Coordinator

Hillphoenix

Apr 2023 - Jan 2024 (9 months)

Processed customer quotes and orders into ERP, investigated parts needs, and acted as liaison between customers and internal departments to ensure accurate fulfillment and communication.

Quill Corporation logoQC

Customer Service Representative

Quill Corporation

Jun 1996 - Oct 1999 (3 years 4 months)

Handled high-volume customer calls to resolve order inquiries, process exchanges/refunds, and maintain account information to enhance customer satisfaction.

Education

Degrees, certifications, and relevant coursework

WS

Warren Township High School

High School Diploma, General Education

1984 - 1988

Completed high school diploma at Warren Township High School with coursework typical of secondary education.

Tech stack

Software and tools used professionally

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Tammy Miranda - Parts Coordinator - Hillphoenix | Himalayas