Tammy Miranda
@tammymiranda
Dependable customer service and parts coordinator with strong troubleshooting skills.
What I'm looking for
I am a dedicated customer service and coordination professional with extensive experience managing parts, service schedules, and client communications across manufacturing and distribution environments.
In my recent role as Parts Coordinator I processed quotes and orders in ERP systems, investigated parts needs, and acted as a liaison between customers and internal departments to ensure accurate fulfillment and timely responses.
Previously I spent many years as a Service Coordinator and Sales/Customer Service Representative where I scheduled work, computed cost estimates, supported account managers with paperwork and data entry, and resolved customer inquiries to improve satisfaction.
I bring strong time management, conflict resolution, attention to detail, and dependable follow-through to roles where customer communication, troubleshooting, and reliable administrative support are essential.
Experience
Work history, roles, and key accomplishments
Parts Coordinator
Hillphoenix
Apr 2023 - Jan 2024 (9 months)
Processed customer quotes and orders into ERP, investigated parts needs, and acted as liaison between customers and internal departments to ensure accurate fulfillment and communication.
Service Coordinator
Crane 1
May 2019 - Jan 2023 (3 years 8 months)
Managed service schedules, prioritized work assignments, computed estimates and coordinated customer appointments to ensure timely repairs and installations.
Sales Coordinator
Quill Corporation
Oct 1999 - Mar 2019 (19 years 5 months)
Produced accurate price estimates, supported account managers with paperwork and data entry, and contacted prospective customers to drive pricing program adoption and improve account satisfaction.
Customer Service Representative
Quill Corporation
Jun 1996 - Oct 1999 (3 years 4 months)
Handled high-volume customer calls to resolve order inquiries, process exchanges/refunds, and maintain account information to enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Warren Township High School
High School Diploma, General Education
1984 - 1988
Completed high school diploma at Warren Township High School with coursework typical of secondary education.
Availability
Location
Authorized to work in
Job categories
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