Open to opportunities

Imran Farooq

@imranfarooq1

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Experienced IT Executive with a focus on telecommunications and systems support.

Saudi Arabia

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What I'm looking for

I am seeking a challenging position in a dynamic organization that values innovation and professional growth.

I am an IT Executive with extensive experience in telecommunications and systems support. Over the years, I have honed my skills in managing and operating various communication systems, including AVAYA PABX and network switches. My journey began as a Regional Manager at Unicom, where I was responsible for the installation and maintenance of video and audio conference equipment. This role laid the foundation for my career in IT, allowing me to develop a strong technical acumen.

Throughout my career, I have taken on roles that required a blend of technical expertise and leadership. As a Senior IT Technician at Pearl Continental Hotel, I managed the installation and configuration of operating systems and network infrastructure, ensuring seamless communication for guests and staff alike. My commitment to professional excellence has been recognized through various awards, including Employee of the Month at both Pearl Continental Hotel and Serena Hotel Peshawar.

Experience

Work history, roles, and key accomplishments

Current

IT Executive

Current

Serena Hotel Peshawar

Dec 2022 - Dec 2024 (1 year 11 months)

Managed installation and maintenance of operating systems and network switches. Provided support for guest-related internet and telecom issues.

Operating System Network Management Customer Support Technical Troubleshooting Maintenance

Senior IT Technician

Pearl Continental Hotel

Dec 2017 - Dec 2022 (5 years)

Responsible for installation, configuration, and maintenance of operating systems and network switches. Provided first-level support for Alcatel PABX and troubleshooting.

Alcatel PABX Customer Support

Senior Communication Officer

Rehman Medical Institute

Dec 2011 - Jul 2017 (5 years 7 months)

Managed and operated AVAYA PABX systems, including maintenance and troubleshooting of IDF and MDF. Handled billing systems for incoming and outgoing calls.

Avaya Technical Support IDF Maintenance Billing

Regional Manager

Unicom (Universal Communication Systems)

Jul 2007 - Aug 2011 (4 years 1 month)

Managed installation and maintenance of video and audio conferencing equipment, along with security and surveillance solutions. Oversaw multi-point video conferences for clients.

Video Conferencing Video Surveillance Solutions Client Management Technical Support

Electrician

Elahi Match Factory

May 2002 - Jul 2007 (5 years 2 months)

Worked as an electrician for five years, focusing on installation and maintenance of electrical systems.

Electrical Installation Maintenance Troubleshooting Technical Support

Education

Degrees, certifications, and relevant coursework

PMS College

Diploma in Information Technology, Information Technology

2022 - 2023

Grade: 1st Division

Pursued a Diploma in Information Technology, focusing on practical skills in IT systems, network management, and software installation.

University Of Peshawar

Bachelor of Arts, General Studies

2003 - 2005

Grade: 2nd Division

Completed a Bachelor of Arts with a focus on developing critical thinking and analytical skills. The program provided a broad understanding of various subjects and encouraged personal growth.