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Experienced CRM leader specializing in customer engagement and retention.
Experience
Head of CRM
Creoate
Jan 2024 - Present (1 year 10 months)
Global Engagement Director
GoHenry
Sep 2022 - Aug 2023 (11 months)
Global Head of Engagement
GoHenry
Apr 2021 - Sep 2022 (1 year 5 months)
Global Head of CRM
Depop
Oct 2019 - Apr 2021 (1 year 6 months)
Senior CRM Manager
Depop
Jun 2018 - Oct 2019 (1 year 4 months)
Results-driven Microsoft Dynamics 365 CRM Developer with proven expertise.
Experience
Microsoft Dynamics 365 CRM Developer
Dogma Group
Jun 2022 - Present (3 years 5 months)
Product Engineer (PowerApps Specialist)
IT Sutra
Nov 2024 - Present (1 year)
Microsoft-certified Dynamics 365 & Power Platform consultant driving scalable CRM solutions.
Experience
Dynamics 365 CRM Lead
Adecco
Jun 2022 - Present (3 years 5 months)
Dynamics 365 CRM Technical Consultant
Cisco
Feb 2020 - Jan 2022 (1 year 11 months)
Dynamics CRM Developer
Rekrooting
CRM and enablement specialist optimizing systems, training, and cross-team processes.
Experience
CRM + Enablement Specialist
Heaviside Group
Aug 2024 - Present (1 year 3 months)
Office Administrator
Remote Med Solutions
Mar 2023 - Present (2 years 8 months)
CRM Administrator
CRM Consultant and Salesforce expert with a passion for process automation and data analysis.
Experience
CRM Consultant
Iliade Consulting
Mar 2023 - Present (2 years 8 months)
CRM Consultant
Timsoft Group
Feb 2022 - Oct 2022 (8 months)
Team Leader
Enactus TBS
Sep 2018 - Aug 2019 (11 months)
CRM Project Manager focused on enhancing customer satisfaction and revenue growth.
Experience
Operation Marketer & Relationship Officer
Smackers Ltd
Oct 2021 - Present (4 years 1 month)
Risk Management Officer
Leadway Assurance
Feb 2017 - Present (8 years 9 months)
Experienced Dynamics 365 Architect specializing in cloud and AI solutions.
Experience
Lead Dynamics 365 Architect
Fiserv
Apr 2021 - Present (4 years 7 months)
Senior Power Platform Consultant
DXC Technology
Mar 2015 - Mar 2021 (6 years)
CRM Solutions Developer
TD SYNNEX
Feb 2010 - Feb 2015 (5 years)
Results-driven CRM Software Engineer with a focus on customer solutions.
Experience
CRM Software Engineer
Vodafone Türkiye
Nov 2020 - Oct 2023 (2 years 11 months)
Performance Intern
Teias 4th Regional Directorate
Jul 2018 - Sep 2018 (2 months)
25k-30k AUD
Motivated sales professional with expertise in customer relationship management.
Experience
Sales Associate / CRM Executive
PalladianPartnersAdvisory
Apr 2024 - Present (1 year 7 months)
I am a results-driven pre-sales consultant specializing in banking and financial services.
Experience
Senior Pre Sales Consultant
Xerago
Jan 2017 - Jan 2022 (5 years)
Pre Sales Consultant
Xerago E-Biz Services
Jan 2015 - Jan 2017 (2 years)
Experienced service improvement analyst with technical expertise in CRM implementation.
Experience
Service improvement analyst
Keyloop India PVT LTD
Technical consultant / Implementation-CRM
CENTRAHUB
Salesforce Administrator and Developer Executive
CRM and loyalty leader driving retention, personalization, and measurable growth.
Experience
CRM Lead
Alshaya Group
May 2023 - Present (2 years 6 months)
Associate Manager
Tavant Technologies
Jun 2018 - May 2023 (4 years 11 months)
Executive Market Research
Royal Cyber Pvt Ltd
Microsoft Dynamics 365 Developer with 4+ years of experience.
Experience
Digital Engineer
Sonata Software Limited
Apr 2024 - Present (1 year 7 months)
Software Developer
SMS Techsoft India Limited
Oct 2020 - Apr 2024 (3 years 6 months)
Salesforce Consultant with expertise in CRM implementation and training.
Experience
Salesforce Consultant
Keyloop
Jan 2022 - Present (3 years 10 months)
Functional Business Analyst (Salesforce)
Sandvine
Jan 2021 - Dec 2022 (1 year 11 months)
System Specialist (Salesforce)
Sharp Electronics Canada
Results-driven Microsoft Dynamics CRM Functional Consultant.
Experience
Microsoft Dynamics CRM Functional Consultant
Not specified
Seasoned sales leader driving growth through CRM, automation, and video solutions.
Experience
Enterprise Sales & CRM Leader
The CRM People
Mar 2021 - Present (4 years 8 months)
Regional Sales Manager
CloudSteer Technology
Nov 2018 - Sep 2020 (1 year 10 months)
Regional Sales Manager
I am a customer-obsessed CRM and retention marketing leader driving engagement, personalization, and revenue growth.
Experience
Account Director- CRM
VML
May 2020 - Mar 2025 (4 years 10 months)
Lead-Partnerships & Accounts
LWYD Interactive
Oct 2016 - Apr 2020 (3 years 6 months)
Junior Account Manager
Augray
Oct 2015 - Jul 2016 (9 months)
Experienced Business Application Support Analyst with CRM and ERP expertise.
Experience
D365 F&O Support Analyst
Turner & Townsend
Feb 2024 - Present (1 year 9 months)
Senior Bilingual CRM Production Support Analyst
Citigroup USA
Jun 2015 - Present (10 years 5 months)
Account Executive with expertise in sales, client relationships, and business development.
Experience
Customer Service Representative
DM Holdings
Jan 2024 - Present (1 year 10 months)
Customer Engagement Representative
Plus TV Africa
Jan 2021 - Jan 2023 (2 years)
Client Relation Specialist
The Quadrant Company
Jan 2018 - Mar 2020 (2 years 2 months)
A business development and project management professional who would like to Re-enter the workforce
Experience
Assistant Sales Manager
Freyr Solutions
Mar 2019 - Nov 2020 (1 year 8 months)
Jan 2018 - Jan 2020 (2 years)
Corvus Janitorial Systems
Feb 2019 - Mar 2023 (4 years 1 month)
Relationship Officer
Leadway Assurance
Jan 2014 - Present (11 years 10 months)
Corp Member/Internship
Finacle Unit
Feb 2012 - Present (13 years 9 months)
Retail Associate/Manager
ShivalayReadymadeGarments
Jan 2011 - Present (14 years 10 months)
Store Person / Process Worker
Youfoodz
Jul 2022 - Nov 2023 (1 year 4 months)
Sales Associate
AirvoiceGroup–VodafoneAustralia
Oct 2019 - Nov 2021 (2 years 1 month)
CTRL-A TECHNOLOGIES
Dec 2016 - Jun 2018 (1 year 6 months)
Lead Research Executive
Azuga Inc
Sep 2015 - Dec 2016 (1 year 3 months)
Jan 2018 - Dec 2021 (3 years 11 months)
Technical Analyst
Internet Access Solutions Ltd.
Jan 2015 - Dec 2018 (3 years 11 months)
Counterintelligence Agent
Geek Squad
Jan 2013 - Dec 2014 (1 year 11 months)
Wolters Kluwer
Feb 2018 - Nov 2018 (9 months)
Regional Sales Manager
CloudSteer
Mar 2011 - Jan 2018 (6 years 10 months)
Sales Manager
iBoss Tech Solutions Pvt. Ltd.
Jul 2008 - Mar 2011 (2 years 8 months)
Branch Sales Manager
Cholamandalam Investments & Finance Ltd
Feb 2015 - Oct 2015 (8 months)
Institutional Sales Intern
Mondelez India
Sep 2014 - Nov 2014 (2 months)
Bilingual CRM Production Support Analyst LATAM
Citigroup Brazil
Jul 2013 - Present (12 years 4 months)
Microsoft Dynamics CRM Support Analyst
Tridea Tecnologia da Informação Ltda
Feb 2012 - Present (13 years 9 months)