AUAbdealiihakimi User
@nuru
AI chatbot and automation expert driving multichannel customer engagement and CRM transformation.
IndiaWhat I'm looking for
I am an AI chatbot and automation expert with 14+ years architecting digital transformation for businesses globally, specializing in multichannel automation, CRM implementation, and lead generation. I have led teams and delivered scalable chatbot integrations and tailored CRM pipelines that streamline customer journeys across platforms.
I have deployed AI-powered chatbots and automation platforms across 12 digital channels, optimized workflows for sales and support, and consulted for clients across India and the UAE. My work focuses on measurable improvements in engagement and conversion through pragmatic automation design and integration.
Experience
Work history, roles, and key accomplishments
AI Chatbot and Automation Expert
Ihakimi.com
Jan 2020 - Present (5 years 9 months)
Spearheaded deployment of AI-powered chatbots, multichannel automation platforms, and custom CRM solutions, enabling businesses to automate conversations across 12 digital channels and streamline customer journeys.
AI Chatbot and Automation Expert
Twister Automation
Jan 2015 - Present (10 years 9 months)
Provided consulting and implementation of CRM and automation services across industries, delivering scalable chatbot integrations and tailored automation workflows for enterprise clients.
AI Chatbot and Automation Expert
Hakimi Solutions
Jan 2010 - Present (15 years 9 months)
Delivered advanced CRM implementations, WhatsApp automation, sales funnel design, and workflow optimization for global clients to improve lead conversion and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Christ College Rajkot
Master of Computer Applications, Information Technology
2009 - 2011
Completed Master of Computer Applications focusing on IT from 2009 to 2011.
Kendriya Vidyalaya
1995 - 2004
Attended Kendriya Vidyalaya from 1995 to 2004 for primary and secondary education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Website
ihakimi.comPortfolio
ihakimi.com/casesSocial media
Job categories
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