Sabih Khan

Lead architecture, design, and delivery of Dynamics 365 CE and Power Platform solutions, integrating Dataverse with Azure services to enable scalable, secure enterprise CRM and analytics for clients.

Designed scalable Dynamics 365 CE and Power Platform architectures and led technical pre-sales and integration efforts, delivering secure CRM solutions and comprehensive solution documentation for enterprise clients.

Led pre-sales and end-to-end implementation of Dynamics 365 CE, Power Platform, and Azure projects, modernizing legacy systems and delivering omnichannel customer service integrations for telecom and public sector clients.

Developed C# plugins and custom workflow activities for Dynamics CRM and coordinated third-party integrations to deliver integrated CRM and web solutions.

Led migration from Dynamics CRM 2015 to Dynamics 365, implemented role-based multi-server CRM architecture, and delivered executive KPI dashboards that reduced reporting cycles by 30%.

Delivered end-to-end Dynamics 365 CE implementations, conducted workshops for requirements gathering, and executed migrations and CTI integrations to improve contact center productivity.

Developed and customized Dynamics AX and Dynamics CRM modules, integrated MPOS and ERP systems, and produced technical documentation and integrations across CRM and ERP platforms.

Conducted undergraduate lab sessions, designed programming assignments, and provided one-on-one mentoring to improve students' software development and problem-solving skills.

Contributed to enterprise financial solutions using Java, Oracle, and BPM platforms, developing process models and integrations for mobile and banking applications.

Completed Master of Science in Computer Science focusing on advanced computing topics and applied software development.

Completed Bachelor of Science in Computer Science with coursework in programming, databases, and software engineering.