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Karan Prajapati

@karanprajapati

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Motivated sales professional with expertise in customer relationship management.

India

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What I'm looking for

I am seeking a dynamic role in sales or customer relationship management where I can leverage my skills to drive business growth and enhance customer satisfaction.

I am a motivated and adaptable sales professional with extensive experience in customer relationship management and process operations. My journey began in retail, where I honed my skills in delivering exceptional customer service and managing inventory effectively. Over the years, I have developed a strong ability to thrive in fast-paced environments, consistently achieving sales targets and enhancing customer satisfaction.

At Palladian Partners Advisory, I transitioned from a Sourcing Manager to a CRM Executive, leveraging my technical skills to maintain organized records and provide top-notch customer support. My experience at Youfoodz further solidified my understanding of operational efficiency in a manufacturing setting, where I processed orders and ensured compliance with industry standards. I take pride in my ability to build and nurture strong client relationships, which has led to high levels of repeat business and customer loyalty.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate / CRM Executive

Current

PalladianPartnersAdvisory

Apr 2024 - Present (1 year 3 months)

Began as a Sourcing Manager to understand the real estate domain. Handled Channel Partner and client relationships with professionalism and clarity. Transitioned to CRM Executive due to strong technical skills and rapport with clients. Maintained organized records and provided customer support using internal systems.

CRM Software Client Relationship Management Customer Support Data Management

Current

Retail Associate/Manager

Current

ShivalayReadymadeGarments

Jan 2011 - Present (14 years 6 months)

Delivered excellent customer service, assisting shoppers with product selection and ensuring a positive in-store experience. Managed inventory levels, conducted stock audits, and coordinated with suppliers to ensure timely replenishment. Handled POS (Point of Sale) systems for efficient billing, returns, and daily cash reconciliation.

Customer Service Inventory Management Stock Audits Point of Sale

Store Person / Process Worker

Youfoodz

Jul 2022 - Nov 2023 (1 year 4 months)

Processed orders and directed them to the sealing department. Carried out sealing, stocktaking, and inventory tasks across departments. Ensured accuracy and efficiency in a fast-paced manufacturing environment.

Order Processing Inventory Management

Sales Associate

AirvoiceGroup–VodafoneAustralia

Oct 2019 - Nov 2021 (2 years 1 month)

Delivered excellent customer service and consistently achieved sales targets. Managed store operations, including inventory control and store design. Successfully oversaw operations of 7 store locations in Brisbane.

Customer Service Sales Targets Inventory Control Team Coordination

Education

Degrees, certifications, and relevant coursework

University of Mumbai

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree from the University of Mumbai. This program provided a strong foundation in business principles, accounting, and financial management.

Malini Kishor Sanghvi College of Commerce

Higher Secondary Certificate, Commerce

Obtained a Higher Secondary Certificate with a focus on commerce. This education provided essential knowledge in business studies and related subjects.

Gyan Kendra Secondary High School

Secondary School Certificate, General Studies

Completed secondary education, earning the Secondary School Certificate. This program focused on a broad curriculum to build a strong academic foundation.