Fahad Khan
@fahadkhan4
Experienced Dynamics 365 Architect specializing in cloud and AI solutions.
What I'm looking for
I am a dynamic and accomplished Enterprise Dynamics 365 Architect with over 15 years of leadership experience in delivering global CRM, ERP, and Power Platform solutions. My specialization lies in designing secure, scalable, and intelligent ecosystems for Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement, and the Microsoft Power Platform integrated into Azure Cloud infrastructures. I am recognized for driving enterprise digital transformations, process hyperautomation, and AI-driven insights, enabling data-driven decision-making through secure and compliant Microsoft cloud solutions.
Throughout my career, I have successfully architected and delivered a global-scale Dynamics 365 CRM and F&O platform across 30+ countries, significantly reducing downtime risks and enhancing operational efficiencies. My expertise in developing hyperautomation pipelines and integrating Azure Machine Learning models has improved decision-making speed and operational workflows. I have led cross-functional engineering teams and collaborated with C-level executives to align technology architecture with strategic business objectives, ensuring the delivery of future-proof, customer-centric solutions across various industries.
Experience
Work history, roles, and key accomplishments
Lead Dynamics 365 Architect
Fiserv
Apr 2021 - Present (4 years 1 month)
Architected and delivered a global-scale Dynamics 365 CRM and F&O platform across 30+ countries, implementing Azure multi-region high availability and reducing downtime risks by 45%. Designed the Power Platform Center of Excellence, onboarding 1,000+ citizen developers and enforcing governance with DLP policies.
Senior Power Platform Consultant
DXC Technology
Mar 2015 - Mar 2021 (6 years)
Led ERP cloud modernization initiatives, migrating legacy Dynamics AX 2012 environments into cloud-native Dynamics 365 F&O instances. Engineered Azure-integrated CRM extensions and designed scalable Azure API Management frameworks for secure data exposure.
CRM Solutions Developer
TD SYNNEX
Feb 2010 - Feb 2015 (5 years)
Built and deployed multi-entity Dynamics CRM and F&O environments with advanced security models and extensive workflow automation. Developed Azure-connected CRM extensions and delivered unified Power BI executive dashboards for strategic decision-making.
Education
Degrees, certifications, and relevant coursework
New York University
Bachelor of Science, Computer Science
2005 - 2009
Studied Computer Science with a focus on software development, algorithms, and systems design, preparing for a career in technology and enterprise solutions.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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