Mohamed Amine Gouiaa
@aminegouiaa
CRM Consultant and Salesforce expert with a passion for process automation and data analysis.
What I'm looking for
As a CRM Consultant with expertise in Salesforce, I have a proven track record of supporting users in maximizing the potential of Salesforce, automating processes, and ensuring data security. With a strong background in marketing and business analytics, I excel in understanding business needs and developing tailored solutions.
Throughout my career, I have successfully led teams, managed projects, and implemented social enterprises. My expertise in Salesforce includes Sales Cloud, Service Cloud, Commerce Cloud, and Community Cloud. I am passionate about process automation, data analysis, and improving sales operations.
With a strong educational foundation in marketing, business analytics, and mathematics, I possess a unique blend of technical and business acumen. I am certified in Salesforce Administration, Service Cloud, and Sales Cloud, and I am committed to staying up-to-date with the latest developments and enhancements in the Salesforce ecosystem.
Experience
CRM Consultant
Iliade Consulting
Mar 2023 - Present (1 year 3 months)
Supported users in utilizing Salesforce to the fullest, automated processes through workflows, managed data security, and customized applications.
Team Leader
Enactus TBS
Sep 2018 - Aug 2019 (11 months)
Led a 30-member team to compete in the national competition, implemented two social enterprises, and partnered with over 10 organizations.
CRM Consultant
Timsoft Group
Feb 2022 - Oct 2022 (8 months)
Worked as a Consultant and Business Analyst for Philip Morris International within the scope of the Middle East market.
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