Sandesh Basnet

I am a results-driven Microsoft Dynamics 365 CRM Developer with over 3 years of experience in designing and implementing enterprise CRM solutions. My journey has been marked by a proven track record of delivering complex customizations, integrations, and automation solutions that have significantly improved operational efficiency for more than 8 enterprise clients. I am an expert in the Power Platform ecosystem and possess strong skills in C#, .NET development, and Agile methodologies.

At Dogma Group, I led D365 CRM implementations for over 6 enterprise clients, which resulted in a substantial improvement in sales efficiency. I developed more than 15 custom plugins and integrations, which greatly reduced manual data entry. My key projects include implementing a comprehensive D365 solution for Premier Technical Services Group and building custom Dataverse tables for GoFibre Field Service. My commitment to excellence is reflected in my ability to migrate over 10,000 legacy records with high accuracy and to automate workflows that significantly reduced service ticket resolution times.