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Create a company profile to connect with top remote employees.
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Browse beyond traditional resumes
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Multiskilled professional with expertise in customer service and finance.
Experience
Telemarketer / Credit Officer
Momentum Credit Ltd
Jan 2020 - Present (5 years 10 months)
Customer Service Representative & Virtual Assistant
Freelance
Jan 2020 - Present (5 years 10 months)
Head of Business Operations
Trattoria and Casamia Investments
Jan 2018 - Jan 2020 (2 years)
Sales Team Leader
Platinum Credit Ltd
Jan 2017 - Jan 2018 (1 year)
Office Administrator / Personal Assistant
Nyali Capital Ltd
Jan 2016 - Jan 2017 (1 year)
28k-33k USD
I am an Operations Specialist in Nairobi, Kenya.
Experience
Payment Operations Analyst (Contractor)
NALA Money
Jan 2023 - Aug 2023 (7 months)
Customer Support & Operations - FinCrime/Compliance (Contractor)
NALA Money
380k-500k USD
Diligent customer service professional with a focus on operational efficiency.
Experience
Call Centre Agent
Unifi
Jul 2022 - Present (3 years 4 months)
Customer Service Assistant
Accounting and finance professional with expertise in financial solutions.
Experience
Quality Assurance Agent
Edusson Group
Feb 2025 - Present (9 months)
Control Agent
4G-Capital
Mar 2023 - Feb 2025 (1 year 11 months)
Collections Agent
4G-Capital
Feb 2022 - Mar 2023 (1 year 1 month)
6k-12k USD
Human Resources professional focused on employee welfare, HR operations, and organizational effectiveness.
Experience
Hr manager
Frejed engineering services limited
Jan 2025 - Present (10 months)
Cashier
Customer-focused banking professional with expertise in operations and agricultural research.
Experience
Teller / Customer Service Officer
SMEP Microfinance Bank
Jan 2022 - Present (3 years 10 months)
Research Assistant / Enumerator
Tegemeo Research & Development Institute
Feb 2022 - May 2022 (3 months)
I am a dual-qualified entomologist and CPA trainee blending lab research with credit-risk and financial reporting expertise.
Experience
Loan Officer
ASA International
Nov 2022 - Present (3 years)
Financial Literacy Mentor
Malindi Women’s Empowerment Collective
Jan 2021 - Jan 2022 (1 year)
Sales Associate / Cashier
Alison's Bakery
Mar 2020 - Apr 2021 (1 year 1 month)
20k-30k USD
Analytical financial advisor specializing in economics and customs administration.
Experience
Relationship Officer – Payments
Equity Bank
Mar 2022 - Present (3 years 8 months)
Seasoned operations leader driving efficiency, risk management and process optimization in banking.
Experience
Acting Supervisor
Family Bank Limited
Mar 2025 - Present (8 months)
Operations Officer
Family Bank Limited
Oct 2019 - Feb 2025 (5 years 4 months)
Project Manager (Simulation)
Accenture North America
Client-focused Software Engineer with 3+ years in fintech integration.
Experience
Software Engineer
Equity Group Holdings
Oct 2023 - Present (2 years 1 month)
Software Engineer
E&M Technologyhouse
Aug 2022 - Oct 2023 (1 year 2 months)
Data Science and Management professional skilled in data analysis.
Experience
Sales Representative
Platinum Credit Ltd
Jul 2024 - Aug 2024 (1 month)
Freelance Writer
Freelance
Dec 2020 - Jun 2024 (3 years 6 months)
Versatile business consultant specializing in process optimization and CX transformation.
Experience
Senior Business Consultant
Black Wealth Enterprises Ltd
Sep 2024 - Present (1 year 2 months)
Associate Consultant
East Africa Customer Care Centre Ltd
Jan 2019 - Present (6 years 10 months)
Strategic banking leader with 15+ years of expertise.
Experience
Assistant Manager MSME Banking
KCB Bank Kenya Limited
Jan 2020 - Present (5 years 10 months)
Audit Partner
Growise Consultants
Jan 2021 - Present (4 years 10 months)
Operations leader driving automation, risk management, and measurable efficiency in fintech.
Experience
Senior Operations Manager
Tala
Sep 2024 - Sep 2025 (1 year)
Vendor Operations Manager
Tala
Sep 2019 - Sep 2024 (5 years)
Operations Team Lead
Dedicated customer service professional with strong problem-solving skills.
Experience
Underwriter/Customer Service Executive
Dexintec Kenya Limited
Apr 2023 - Present (2 years 7 months)
Customer Service Agent
CCI International
Jan 2021 - Feb 2022 (1 year 1 month)
Debt Collector/Underwriter Service Agent
Skywave Limited Management
Results-driven Senior Business Development and Banking Professional.
Experience
Business Development Lead
Viewtech Ltd
Jan 2024 - Present (1 year 10 months)
Business Growth and Development Manager
Gapstack Fintech Ltd
Jan 2022 - Jan 2024 (2 years)
Branch Manager
Dedicated accounting professional with expertise in financial analysis.
Experience
Credit Officer
Kenya Industrial Estates Limited
Jan 2021 - Present (4 years 10 months)
Credit Assistant
Kenya Industrial Estates Limited
Mar 2013 - Jan 2020 (6 years 10 months)
Finance Assistant/Bursar
Enthusiastic customer expert with strong communication and interpersonal skills.
Experience
Customer Service Representative
Teleperformance
Jun 2024 - Present (1 year 5 months)
Loan Officer Intern
Premier Credit Limited
Jun 2022 - Jun 2023 (1 year)
Customer Service Representative
Opesa
Oct 2020 - Apr 2022 (1 year 6 months)
Experienced annotator and content writer delivering accurate AI training and high-quality content.
Experience
Annotator
Genious Company
Jan 2021 - Present (4 years 10 months)
Content Writer
Custom Essays
Jan 2017 - Jan 2021 (4 years)
Senior Officer Operations
Diamond Trust Bank
Jan 2014 - Dec 2016 (2 years 11 months)
Product Management Expert based in Kenya. 17 years experience in financial services.
Experience
Product Consultant
Dime Consultants Ltd
Jun 2018 - Oct 2022 (4 years 4 months)
Senior General Manager
Ngao Credit Ltd
Mar 2021 - Oct 2022 (1 year 7 months)
Product Development Manager
State Bank of Mauritius
Nov 2022 - Dec 2022 (1 month)
Risk Analyst
Virtual Pay International Limited
Jan 2021 - Oct 2022 (1 year 9 months)
Independent Contractor
CloudFactory Kenya Limited
Jan 2020 - Aug 2021 (1 year 7 months)
Financial Accountant
Greendestine Limited
Jan 2018 - Jan 2020 (2 years)
Lotus Africa
Nov 2021 - Present (4 years)
Inventory Assistant
Lotus Africa
Nov 2021 - Present (4 years)
Financial Advisor
Cytonn Investment
May 2021 - Nov 2021 (6 months)
Loan Officer
Premier Credit
Apr 2019 - Apr 2021 (2 years)
HR Accountant
Bandari Maritime Accademy
May 2021 - Feb 2022 (9 months)
Allmat Stores and Hardware
Jan 2021 - Present (4 years 10 months)
Project Assistant
VSO International Kenya
Jun 2019 - Oct 2019 (4 months)
Junior Loan Officer
Platinum Credit
Mar 2019 - Jun 2019 (3 months)
Human Resource Manager Intern
Kenya Literature Bureau
Jul 2018 - Oct 2018 (3 months)
Agronomist Intern
Eweso Ngiro South Development Authority
Jan 2019 - Dec 2019 (11 months)
Agricultural Intern
Kenya Agricultural and Livestock Research Organization
Feb 2018 - Jul 2018 (5 months)
Loan Intern
Uwezo Fund Oversight Board
Oct 2019 - Present (6 years 1 month)
Economist Intern
Kenya National Treasury
Apr 2017 - Present (8 years 7 months)
Nov 2023 - Dec 2023 (1 month)
Intern
Family Bank Limited
Jun 2019 - Sep 2019 (3 months)
Accounts Assistant
Chameleon Solutions Limited
Jan 2016 - Apr 2018 (2 years 3 months)
Data Management Intern-Loans
The Uwezo Fund Oversight Board
Oct 2019 - Nov 2020 (1 year 1 month)
Data Entry Clerk
Tusqee Systems Limited
Oct 2015 - Nov 2015 (1 month)
Business Consultant
Ngao Credit Ltd
Apr 2024 - Aug 2024 (4 months)
Business Consultant
Rattan Direct Ltd
Nov 2023 - Mar 2024 (4 months)
Business Consultant
Anvil Shield Holding Ltd
Jul 2022 - Oct 2023 (1 year 3 months)
Assistant Manager SME Banking
KCB Bank Kenya Limited
Jan 2014 - Jan 2016 (2 years)
Treasurer
Africa Inland Church
Jan 2018 - Present (7 years 10 months)
DIRECT SALES REPRESENTATIVE
KCB Bank Kenya Ltd
Jan 2007 - Dec 2009 (2 years 11 months)
Tala
Jan 2018 - Aug 2019 (1 year 7 months)
Senior Collections Analyst
Tala
Oct 2017 - Dec 2017 (2 months)
Collections & Operations Analyst
Swipe Recoveries Experts Ltd.
May 2014 - Sep 2016 (2 years 4 months)
May 2017 - Dec 2020 (3 years 7 months)
My Credit Limited
Jan 2020 - Jan 2022 (2 years)
Business Development Executive
Britam Insurance Company
Mar 2017 - Dec 2019 (2 years 9 months)
Branch Manager
S.M.E.P Microfinance Bank
Feb 2013 - Feb 2017 (4 years)
Lolminingai Academy
Sep 2011 - Jan 2012 (4 months)
Attachment to Procurement and Supplies Department
National Hospital Insurance Fund
Jun 2011 - Sep 2011 (3 months)
Production Assistant
Ken TV Studio
Jul 2019 - Oct 2019 (3 months)
Acting Branch Manager
Diamond Trust Bank
Jan 2015 - Aug 2015 (7 months)
Credit Officer
Diamond Trust Bank
Jan 2012 - Dec 2013 (1 year 11 months)
Aug 2018 - Feb 2021 (2 years 6 months)
Manager - Liabilities Products
Chase Bank Ltd
Apr 2017 - Jul 2018 (1 year 3 months)
Business Lead - Retail Business Projects
Chase Bank Ltd
Jun 2015 - Mar 2017 (1 year 9 months)