Anne Nganga

Led refugee case processing projects, planned workflows, ran QC reports, and implemented onboarding/training modules, ensuring strict compliance with integrity and case-processing guidelines.

Maintained accurate START and physical case records, prepared decision letters and travel packets, performed security check requests, and ensured cases progressed correctly through processing stages.

Supported business and financial operations by handling customer requests, maintaining controls, and monitoring daily activities to meet operational and HR standards.

Processed accounts payable/receivable, managed bank and M-Pesa reconciliations, handled payroll inputs, petty cash, VAT returns, and prepared records for audits and budgeting.

Managed payroll processing and statutory deductions (NSSF, NHIF, PAYE), resolved payroll discrepancies, coordinated payslip distribution, and supported audits and payroll-related queries.

Performed data entry into accounting systems, managed filing and scanning, conducted stocktaking, prepared debtor correspondence, and handled petty cash and supplier/customer records.

Documented daily cash counts and reconciliations, managed filing and database updates, performed typing and stock requisition tasks, and handled official communications.

Completed a Bachelor of Commerce with a finance option focused on financial accounting and related disciplines.

Attained CPA finalist status after undertaking the Certified Public Accountant professional program.

Completed a Certificate in Business Management covering foundational business and management topics.

Completed a Certificate in Secretarial Studies with training in typing, office administration, and clerical skills.

Completed secondary education and obtained the Kenya Certificate of Secondary Education.

Completed primary education and obtained the Kenya Certificate of Primary Education.