Sharon Nyamvula
@sharonnyamvula
Results-oriented banking and M&E professional with strengths in transaction processing and stakeholder engagement.
KenyaWhat I'm looking for
I am a results-oriented professional with experience across banking operations, payments processing, monitoring and evaluation, gender and development, and administrative support. I have a proven record in transaction processing, data management, compliance documentation, client relations, research, reporting, and stakeholder engagement.
I have supported branch operations and frontline customer service while contributing to M&E and gender-mainstreaming programs, achieving high accuracy in cash handling and meeting performance targets for account reactivation campaigns. I bring strong organizational skills, community outreach experience, and a commitment to client-centered service in regulated and programmatic environments.
Experience
Work history, roles, and key accomplishments
ELRelationship Officer
Equity Bank Kenya Limited
Aug 2024 - Apr 2025 (8 months)
Managed personal banking relationships, handled account inquiries and service requests, and maintained accurate client records while supporting transaction processing and branch operations to meet customer acquisition and retention targets.
ELPayments Officer
Equity Bank Kenya Limited
Mar 2022 - Aug 2024 (2 years 5 months)
Processed daily financial transactions (deposits, withdrawals, transfers), maintained >90% cash audit accuracy, supported reconciliations and audits, and assisted customers with account services and mobile banking.
Research Intern
State Department for Gender Policy and Research
Apr 2019 - Oct 2019 (6 months)
Supported gender mainstreaming programs through research, data collection and analysis, and contributed to program reports, briefing notes, and field outreach logistical support for monitoring and reporting.
Education
Degrees, certifications, and relevant coursework
Corporate Staffing Service
Certificate in Monitoring and Evaluation, Monitoring and Evaluation
Completed a professional Certificate in Monitoring and Evaluation in October 2023.
KUKenyatta University
Bachelor of Arts, Gender and Development Studies
2014 - 2019
Grade: Second Class Honors (Upper Division)
Completed a Bachelor of Arts in Gender and Development Studies with a minor in Sociology, awarded Second Class Honors (Upper Division).
Maryhill Girls' High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2010 - 2013
Grade: B
Completed secondary education and obtained the Kenya Certificate of Secondary Education with a mean grade of B.
Busy Bee Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
2002 - 2009
Completed primary education and obtained the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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