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SIMON LESIAMON KERI

@simonlesiamonkeri

Customer-focused banking professional with expertise in operations and agricultural research.

Kenya
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What I'm looking for

I seek a role combining banking operations and data-driven decision-making, with customer-facing responsibilities, growth opportunities, and a collaborative culture.

I am a detail-oriented banking and customer-service professional with over three years of experience in banking operations, loan portfolio support, and client-facing roles. I combine strong cash-handling and compliance experience with hands-on customer support in branch and call-center environments.

My background in agricultural economics and field research strengthens my analytical abilities: I've conducted surveys, performed data analysis with SPSS and STATA, and contributed to research reports while engaging stakeholders and farmers. I have supported loan monitoring, repayment follow-ups, and provided data insights to inform credit risk decisions.

I bring practical technical skills in MS Excel, data visualization, and statistical tools alongside a commitment to clear communication, problem-solving, and high-quality customer service. I am eager to apply this blend of finance, research, and agronomic knowledge to roles that value operational accuracy and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

SB
Current

Teller / Customer Service Officer

SMEP Microfinance Bank

Jan 2022 - Present (3 years 8 months)

Managed daily cash transactions, deposits, withdrawals and reconciliations while assisting customers with account services and processing loan applications, ensuring regulatory compliance and accurate transaction records.

EA

Agronomist Intern

Eweso Ngiro South Development Authority

Jan 2019 - Dec 2019 (11 months)

Provided agronomic advisory services, conducted field visits to assess farming techniques and soil conditions, and assisted in data collection and analysis for agricultural development projects.

Education

Degrees, certifications, and relevant coursework

Moi University logoMU

Moi University

Bachelor of Science, Agricultural Economics & Resource Management

2016 - 2020

Grade: Second Class Upper Division

Activities and societies: Practical Data Analysis & Statistical Training; Nurturing Careers & Empowering Leadership through Networking

Completed a Bachelor of Science in Agricultural Economics and Resource Management with Second Class Upper Division, focusing on agricultural economics and resource management.

KS

Kilgoris Boys National School

KCSE, Secondary Education

2012 - 2015

Grade: B Plain

Completed secondary education and obtained a KCSE with a mean grade of B Plain.

Tech stack

Software and tools used professionally

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SIMON LESIAMON KERI - Teller / Customer Service Officer - SMEP Microfinance Bank | Himalayas