Sr Analyst Customer Support Operations

TransUnion is a global information and insights company dedicated to making trust possible in the modern economy. At the heart of what we do is a culture centered on enabling consumers and organizations to transact with confidence and achieve great things. This is achieved by providing a 'Tru™ picture' of each person – an actionable view derived from a robust collection of online, offline, public, and proprietary information, all stewarded with the utmost care. For over five decades, TransUnion has been a pivotal player in the credit reporting industry, a legacy that has endowed us with a holistic understanding of consumer identity. Our commitment extends beyond simply collecting data; we focus on how this information can be leveraged for good, empowering individuals and businesses alike.

Our mission, 'Information for Good®,' is the driving force behind our daily operations and strategic decisions. We believe that by ensuring every individual is reliably and safely represented in the marketplace, we can foster an environment where opportunities are more accessible and experiences are enhanced. This philosophy is deeply embedded in our team culture, where knowledgeable and passionate professionals work diligently to manage and interpret data in accordance with local legislation around the world. We are constantly investing in new data sources and innovative technologies, fueling our expansion into critical areas such as fraud prevention, marketing solutions, and customer-driven analytics. This continuous evolution allows us to meet the ever-increasing demand for a reliable basis for trust in an increasingly interconnected world. Our work empowers organizations to better understand consumers, make more informed decisions, and build lasting trust through personalized and proactive engagement. In turn, consumers can be confident that their data identities will unlock the opportunities they rightfully deserve.