Remote Customer Support Tools companies

Learn more about and find jobs at remote Customer Support Tools companies on Himalayas.

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Customer Support Tools
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8 companies

    Help Scout logo
    9 jobs available
    Icons/design/feather/users

    51-200

    Icons/design/feather/2 layers

    87 tech stacks

    Icons/design/feather/stars

    13 benefits

    Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

    Intercom logo
    3 jobs available
    Icons/design/feather/users

    501-1,000

    Icons/design/feather/2 layers

    37 tech stacks

    Icons/design/feather/stars

    8 benefits

    Intercom is the world’s first customer platform helping internet businesses accelerate growth. Thanks to the internet, the way people communicate is drastically different than it was 10, even 5 years ago. Messengers like WhatsApp have become the preferred mode of communication in every aspect of consumers’ lives, and now that switch is happening with businesses too. Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support.

    Groove logo
    0 jobs available
    Icons/design/feather/users

    11-50

    Icons/design/feather/2 layers

    50 tech stacks

    A better way to support your customers. Groove's Shared Inbox, Knowledge Base, and Reports help your team provide personal support at scale. All without breaking the bank. A lot of people ask me why we bothered to build Groove. It’s a fair question. There are plenty of options out there for support software. But the problem was that none of the options were right for me. My small business was using Gmail to keep up with support emails, and we were struggling.

    Jitbit logo
    0 jobs available
    Icons/design/feather/users

    1-10

    Icons/design/feather/2 layers

    30 tech stacks

    Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app. Jitbit Help Desk offered both as a "on-premise"​ server software, and a SaaS cloud-hosted solution. Jitbit is based in US, UK and Latvia. Big enough to be stable. PROFITABLE AND SELF-FUNDED. We've been around since 2005. We are profitable and self-funded. We don't have to please anybody but our customers.

    doopoll logo
    0 jobs available
    Icons/design/feather/users

    1-10

    Icons/design/feather/2 layers

    13 tech stacks

    Icons/design/feather/stars

    1 benefit

    We believe that organisations thrive when they understand the people they care about. doopoll helps you to filter out the noise in decision making and gather valuable insight from your audience. The doopoll innovation is centred on four main principles: People have valuable opinions but it can be intimidating to share them in group situations. doopoll allows you to collect opinions from your people without worrying about outside influences.

    HelpJuice logo
    0 jobs available
    Icons/design/feather/users

    11-50

    Icons/design/feather/2 layers

    42 tech stacks

    Icons/design/feather/stars

    3 benefits

    We Help Companies Save Millions In Customer Support With Our Powerful Knowledge Base Helpjuice is the world's best knowledge base platform. We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises. Our customers include: Walmart, Hertz, The US Government, Indeed.com, Intercom, Stanford, GA Tech, and many others. As a result have been able to save them over $10,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base platform.

    HelpDocs logo
    0 jobs available
    Icons/design/feather/users

    1-10

    Icons/design/feather/2 layers

    17 tech stacks

    Icons/design/feather/stars

    4 benefits

    Hi, we're HelpDocs. On the surface you might think we're another knowledge base product. And yes, it's true we do make knowledge base software. But we've also grown to create a company of people who love what they work on. What working well together means to us. Work happily We believe you should work where you're most comfortable, whether that's staying put in your cosy cottage or exploring the world.

    Velaro logo
    0 jobs available
    Icons/design/feather/users

    11-50

    Icons/design/feather/2 layers

    14 tech stacks

    Icons/design/feather/stars

    1 benefit

    Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction.

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