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Tiana PattersonTP
Open to opportunities

Tiana Patterson

@tianapatterson

Customer service and security professional, handling mail, vehicles, patients, and warehouse work while keeping people safe.

United States
Message

What I'm looking for

I’m looking for a role where I can help people day-to-day—using customer service, scheduling/insurance verification, and security or warehouse operations to keep work running smoothly and safely.

I’ve worked across customer-facing roles, from Atrium Health where I greeted patients, scheduled appointments, verified insurance, and processed payments, to webuyanycar handling vehicle inspections, data entry, customer calls, and paperwork.

Now I’m working in security and mail handling with Allied Universal and USPS—doing property walks and access checks while safely supporting operations like sorting, scanning, packing, and heavy lifting.

Experience

Work history, roles, and key accomplishments

AU
Current

Security Officer

Allied Universal

Mar 2026 - Present (5 months)

Greeted guests with a welcoming demeanor, maintained property safety through walks and door checks, and prevented safety concerns.

US
Current

Mail Handler

USPS (United States Postal Service)

Apr 2024 - Present (2 years 4 months)

Sorted, processed, and transported physical mail and packages, including heavy lifting, scanning, and sorting.

AU

Security Guard

Allied Universal

Apr 2023 - Apr 2024 (1 year)

Secured a warehouse by checking bags via conveyor belt, wand, and metal detectors, and managed vehicle access.

WE

Branch Manager

Webuyanycar

Feb 2022 - Mar 2023 (1 year 1 month)

Inspected customer vehicles, ran mechanical scans, provided offers, and handled data entry, notating, and customer calls.

TA

Retail Sales Associate

Target

Nov 2021 - Jan 2022 (2 months)

Worked as fitting room staff, handling hanging, folding, sorting, price changes, mark downs, and salvage.

SH

Team Leader

Spencer's Spirit Halloween

Aug 2021 - Nov 2021 (3 months)

Trained and led a team of 12 to assist the call center in taking calls for Spencer's Halloween seasonal position.

AI

Claims Specialist

Allstate Insurance

Mar 2020 - Nov 2020 (8 months)

Filed incident claims for home, auto, boat, and RV.

TC

Warehouse Associate

TJMAXX Distribution Center

Sep 2018 - Apr 2019 (7 months)

Performed heavy lifting, general labor, pallet lifting, ticketing, and packing/unpacking in a warehouse setting.

WA

Cashier

Walmart

Apr 2018 - Sep 2018 (5 months)

Ran cash register, provided customer service, and greeted customers positively.

BA

Boys and Girls Club Staff

Boys & Girls Clubs of America

Jun 2016 - Aug 2018 (2 years 2 months)

Mentored children, conducted daily activities, field trips, handled meals, and assisted with homework and front desk duties.

HA

Cashier

Hardees

Nov 2015 - Nov 2017 (2 years)

Served customers and worked drive-thru; won veteran star donation competition two years straight.

Education

Degrees, certifications, and relevant coursework

GC

Gaston College

High School Diploma, Nursing

2016 - 2018

Pursued nursing studies while completing high school diploma.

AS

Ashbrook High School

High School Diploma, General Education

2012 - 2016

Completed upper secondary education.

Tech stack

Software and tools used professionally

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