Tori Ridgeway
@toriridgeway
Motivated professional with experience in customer service and retail.
What I'm looking for
I am a motivated and customer-focused professional with over 4 years of experience in retail, customer service, and warehouse operations. My journey has equipped me with the ability to provide exceptional service, resolve issues efficiently, and work collaboratively in fast-paced environments. I pride myself on my strong communication, leadership, and organizational skills, which have been instrumental in my career thus far.
Throughout my career, I have held various roles that have allowed me to develop a keen interest in education and behavioral support. My experience at UPS and Amazon has honed my ability to maintain high productivity levels while ensuring customer satisfaction. I am passionate about building strong relationships with clients and continuously seek opportunities for personal and professional growth.
Experience
Work history, roles, and key accomplishments
Sales Associate
Walmart
Jul 2023 - Present (2 years)
Assisted customers with product selection and checkout. Maintained a clean and organized sales floor.
Security Officer
NRG Park
Sep 2022 - Present (2 years 10 months)
Controlled and monitored pedestrian and vehicle access at all entrances. Conducted routine patrols of buildings and perimeters, and performed regular inspections for safety, security, and fire hazards.
Food Service Worker
Hurricane Harbor Splashtown
May 2021 - Present (4 years 2 months)
Prepared and served food efficiently in a high-traffic environment. Maintained cleanliness and adhered to safety standards.
Game Room Attendant
Main Event Entertainment
Mar 2020 - Present (5 years 4 months)
Managed game room operations and assisted customers. Ensured a positive experience for patrons.
Package Handler
UPS
Sorted and loaded packages in a fast-paced environment. Ensured efficient handling of shipments.
Warehouse Worker
Amazon Warehouse
Feb 2024 - Present (1 year 5 months)
Picked, packed, and prepared shipments with attention to speed and accuracy. Maintained productivity in a physically demanding, fast-paced environment.
Customer Service
UPS
Apr 2023 - Present (2 years 3 months)
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Maintained a high level of product knowledge to effectively assist customers with their questions and concerns.
Customer Service
Walmart
Jun 2021 - Present (4 years 1 month)
Demonstrated strong product knowledge to effectively troubleshoot and resolve customer issues. Provided exceptional customer support via phone, email, and chat channels.
Education
Degrees, certifications, and relevant coursework
Eisenhower Senior High School
High School Diploma or GED, General Studies
Obtained a high school diploma or GED from Eisenhower Senior High School. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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