jasmine McCalls
@jasminemccalls
Dedicated professional with strong customer service and organizational skills.
United StatesWhat I'm looking for
I am a dedicated and organized professional with a robust background in customer service. My experience spans various roles where I have consistently demonstrated exceptional time management and organizational skills. I thrive in diverse work environments and am known for my unwavering punctuality and positive attitude. I am eager to apply my skills to make a meaningful impact in my next role.
Throughout my career, I have held positions such as Nursing Assistant, Security Receptionist, and Customer Service Representative, where I have excelled in providing essential care, fostering client relationships, and ensuring a safe environment. My meticulous attention to detail and ability to multitask have allowed me to contribute effectively to team accomplishments and exceed customer expectations.
I am passionate about delivering exemplary customer service and am looking for opportunities that allow me to utilize my skills in a supportive and collaborative environment. I believe that my flexible and diligent work ethic will be an asset to any team.
Experience
Work history, roles, and key accomplishments
Nursing Assistant
Mercy and Grace
Mar 2019 - Present (6 years 2 months)
Provided essential personal care and engaged with patient families to ensure a courteous visit experience. Responded promptly to alarms and service requests, contributing to timely care.
Security Receptionist
Allied Universal Security Services
Aug 2021 - Jan 2024 (2 years 5 months)
Exhibited strong decision-making and planning abilities while demonstrating exceptional organizational skills. Nurtured client relationships through effective communication and team development.
Driver, Warehouse Orders
Amazon LLC
Aug 2020 - Jan 2021 (5 months)
Achieved on-time deliveries by optimizing routes with GPS technology and exemplified safe driving practices. Addressed customer service concerns with professionalism and expertise.
Case Manager
Social Vocational Services
Jun 2019 - Dec 2019 (6 months)
Developed care plans, fostering collaborative interventions and streamlined resource utilization. Engaged with legal and social services providers, ensuring effective case management.
Customer Service Representative
Home Depot
Jan 2019 - Aug 2019 (7 months)
Effectively de-escalated customer concerns, delivering top-tier service and informed customers about billing procedures. Built strong client rapport and accurately processed documentation.
Cashier/Customer Service Representative
Safeway
Jul 2016 - Dec 2019 (3 years 5 months)
Conducted cash register operations with precision and accuracy while upholding cleanliness. Assisted customers with inquiries and product guidance.
Youth Development Professional
Boys and Girls Club
Mar 2018 - Mar 2019 (1 year)
Ensured the safety and security of all supervised youth and handled conflicts and crises with a calm demeanor. Assisted in setting and achieving developmental goals.
Education
Degrees, certifications, and relevant coursework
Providence Vocational School
Certification, Nursing Assistant
5 Keys Charter School
High School Diploma
CFCity College of San Francisco
Some College (No Degree), Nursing
San Francisco Institute of Esthetics And Cosmetology
Some College (No Degree), Cosmetology
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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