Seeking to obtain a position in a healthcare or start up tech establishment.
Sadaya Long
@sadayalong
Clinical support and operations specialist
United StatesWhat I'm looking for
A highly skilled clinical medical professional with proven expertise skills in providing optimal customer service, administrative, operations and project support. Seeking to obtain a position in a healthcare establishment, bringing excellent record of outstanding interpersonal, office and personnel management skills to give the maximum level of professionalism and competence.
Experience
Operations Associate (Clinical Support Specialist)
Nomad Health
May 2022 - Jan 2024 (1 year 8 months)
Manages diverse portfolios of 70+ healthcare professionals actively on assignment, acting as their liaison with Nomad’s SaaS platform; consistently achieving a remarkable 98% positive satisfaction (CSAT) score through exceptional relationship building and proactive support.
Clinical Support Specialist
Kaiser Permanente
Oct 2015 - May 2022 (6 years 7 months)
Provided comprehensive medical care to targeted patient populations in ambulatory clinic settings by performing screening activities appropriate to patient population, performing clinical procedures, trials and task, facilitating smooth and efficient operation of the clinical department, monitoring patient flow, intervening and promoting positive patient experiences.
Patient Care Technician
George Washington University Hospital
May 2017 - Jan 2018 (8 months)
Assist in the delivery of patient care. Duties included, but not limited to: Sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs and assisting patients with basic needs like feeding and grooming.
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