Ramon EsquerRE
Open to opportunities

Ramon Esquer

@ramonesquer

Experienced Customer Service & CPFR Manager passionate about data-driven solutions.

Mexico

What I'm looking for

I am looking for a role that fosters collaboration, values data-driven decision-making, and offers opportunities for professional growth.

I am an executive with over 7 years of professional experience in end-to-end supply chain operations. My passion lies in data-driven decision-making and creating customer-centric solutions. I excel at influencing stakeholders and cross-functional teams, fostering a culture of collaboration that drives value for both the organization and its customers.

In my current role as Customer Service & CPFR Manager at PepsiCo, I lead multidisciplinary teams to meet customer metrics, overseeing the c-stores channel and managing over 10 clients. My efforts have significantly improved our customer service rankings, positioning us as the #1 CPG Company in Mexico. I am proud to have contributed to our recognition as the “Best snacking supplier of 2023” by a leading convenience store chain.

Throughout my career, I have consistently focused on enhancing customer service metrics and operational efficiency. From reducing lost sales to improving fill rates, my initiatives have resulted in substantial benefits for the company. I am committed to continuous improvement and leveraging data to drive impactful results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Tecmilenio University logoTU

Tecmilenio University

Master in Business Administration, Business Administration

2020 - 2022

II

IT Institute

Project Manager Methodology, Project Management

2021 - 2021

HB

Hansen Beck

Leadership program “First Camp”, Leadership

2020 - 2020

PE

PepsiCo

Lean Six Sigma Yellow Belt, Lean Six Sigma

2018 - 2019

IS

Instituto Tecnologico de Sonora

Bachelor degree, Industrial Engineering

2013 - 2017

Tech stack

Software and tools used professionally

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Ramon Esquer - Customer Service & CPFR Manager - PepsiCo | Himalayas