I am seeking a role where I can effectively utilize my skills and contribute to the organization's growth. I am particularly interested in an environment that fosters continuous learning and supports career development.
Looking for a job
Olebogeng Motsanana
@olebogengmotsanana
Sales Expert | Tech-Savvy, Customer-Focused, South Africa Based
South AfricaWhat I'm looking for
Sales and Customer Success Professional | Problem Solver
With a strong foundation in Excel and Power BI, coupled with nearly a decade of expertise in sales and customer service. I’m skilled in translating data into actionable insights, developing automated workflows, and crafting visualizations that inform decision-making and drive growth.
My unique background allows me to bridge the gap between technical data analysis and customer-focused strategies. Whether building Power BI dashboards that reveal key trends or using SQL to optimize customer insights, I’m passionate about using data to solve real-world problems and improve customer experiences.
Core Skills: Power BI, Customer Service, Sales Operations, Data-Driven Decision Making
Experience
Work history, roles, and key accomplishments
Focused on selling credit products and servicing clients' needs on a daily basis.
Delivered customer service and banking operations support, resolving client queries, assisting with transactions and loans, and promoting financial products to meet branch sales targets while ensuring compliance with policies.
Consistently exceeded monthly sales targets by 20%+ and reduced client escalations by 30% while managing 50+ client engagements daily and maintaining zero audit findings over a 7-year tenure.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Commerce, Economics
Pursuing a Bachelor of Commerce in Economics with expected completion in 2027, focusing on economic theory and quantitative analysis.
CB
Capitec School of Business
Business Analysis Certificate, Business Analysis
Completed a Business Analysis certificate in 2022 covering business process and requirements analysis.
Cornerstone Institute
Bank SETA Qualification – NQF Level 4, Banking
Completed a Bank SETA qualification at NQF Level 4 in 2018 focused on foundational banking knowledge and operational competence.
CB
Capitec School of Business
Certificate, Business Analysis
2022 - 2022
Completed a Business Analysis Certificate focused on core business analysis techniques and practical applications.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Website
ricmowtgroup.blogspot.comSalary expectations
2k-3k USD
Social media
Job categories
SalesSalesCustomer ServiceCustomer Success LeadCustomer OperationsSales LeadSales AgentInside Sales& Customer SuccessSales RepresentativeBusiness Development RepresentativeCustomer Success ManagerSales Operations AnalystAccount ManagerClient Success ManagerSr. Manager Of Customer SuccessCustomer Success DirectorCustomer Service RepresentativeClient Relationship ManagerSales Specialist
Skills
SalesCustomer ServiceCommunicationCommunication SkillsCRM& Customer SuccessConsultative SellingUpsellingCross SellingBusiness DevelopmentRelationship ManagementNeeds AnalysisDispute ResolutionRetention StrategyMicrosoft Power BIAdvanced ExcelPivot TablesData ReportingKYCRisk ManagementCustomer Service ExcellenceAnti Money LaunderingPower BIClient Relationship ManagementBanking Operations& ComplianceBusiness AnalysisBusiness Process AnalysisProduct KnowledgeReportingMS Office SuiteCRM SystemsProblem SolvingCritical ThinkingTeam CollaborationGmail
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