Capitec Bank

Capitec Bank, established on March 1, 2001, is a prominent retail bank and financial services provider in South Africa. Today, it boasts a significant customer base of over 20 million clients, making it the largest retail bank in the country. Capitec is recognized for its innovative approach to banking, offering a range of products that focus on simplicity and transparency in financial transactions. The bank operates more than 850 branches nationwide, which enables it to provide efficient banking services to its clientele.

Capitec's service model revolves around the Global One account, which combines savings, transactions, and credit facilities into one integrated offering. This simplicity has resonated well with customers, resulting in a satisfaction score exceeding many traditional banks. The bank also emphasizes the digitization of banking services, allowing clients to conduct transactions safely and conveniently via mobile and online platforms. Moreover, it engages in various environmental, social, and governance initiatives to ensure responsible banking practices. With over 16,000 employees, Capitec's vision is centered on financial inclusion and expanding access to banking services for previously underserved communities.