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Human Centered Process & Service Design, Implementation & Improvement, Program Management
Experience
USLead Program Manager, Bank UX Design
USAA
Jul 2024 - May 2025 (10 months)
USSenior Program Manager, Central Design Office
USAA
Sep 2019 - Jul 2024 (4 years 10 months)
USDesign Producer I, Real Estate UX Design Team
USAA
Apr 2018 - Oct 2019 (1 year 6 months)
UAAssistant Director of Operations
University of Texas at Austin
May 2014 - Sep 2017 (3 years 4 months)
BATechnical Program Manager, Engagement Manager
Bazaarvoice
Nov 2011 - Oct 2013 (1 year 11 months)
BG
Canada100k-150k USD
Accomplished Identity and Access Management specialist with 10+ years experience.
Experience
Business Management Analyst
TD Bank
Jun 2017 - Present (8 years 5 months)
Business Analyst
AIAnalytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
SKSenior Salesforce Business Analyst driving enterprise transformations and scalable CRM solutions.
Experience
Senior Salesforce Business Analyst
TriNet
Sep 2013 - Present (12 years 2 months)
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JL
United States200k-450k USD
Zero to One to Enterprise - Healthcare Polymath - New Vertical GM - Strategic Initiative Leader
Experience
DIRECTOR NEW BUSINESS GM, RPM & CLINICAL PROGRAMS
OMRON HEALTHCARE
Jan 2020 - Dec 2022 (2 years 11 months)
OHDIRECTOR NEW BUSINESS GM, HEALTHCARE SERVICES
VVLogistics-focused business analyst driving efficiency and data-driven supply chain solutions.
Experience
Senior Operations Executive
Esskay Elevators
Business Development Manager
MNV Digital Marketing
Business Development Specialist
DZSenior Business Analyst with expertise in digital transformation and process optimization.
Experience
SAP Business Analyst - ATR
Cenovus Energy
Jan 2024 - Mar 2024 (2 months)
Business Analyst – PMO
SAIT
May 2020 - Jul 2023 (3 years 2 months)
Business Analyst – Continuous Improvement
WestJet Airlines
May 2019 - Feb 2020 (9 months)
Results-driven Business Analyst with expertise in data analysis.
Experience
Business Analyst
BRF S.A.
Aug 2019 - Aug 2022 (2 years 11 months)
Business Development Intern
BznsBuilder
Dec 2017 - Mar 2018 (3 months)
MBA-trained business analyst transitioning from healthcare, improving processes through data-driven analysis and stakeholder collaboration.
Experience
NUBusiness Process Analyst (Capstone)
Northwest University
Jan 2024 - May 2025 (1 year 4 months)
Business Systems Coordinator
Bellevue Dental Office
Jun 2020 - May 2023 (2 years 11 months)
Senior Business Analyst and Process Analyst driving end-to-end process improvements and compliance.
Experience
IT Process Consultant
IAG Cargo
Aug 2024 - Apr 2025 (8 months)
Business Process Consultant
Euroclear EUI
Oct 2023 - May 2024 (7 months)
Business Designer
Nationwide
Jun 2023 - Sep 2023 (3 months)
Driven Senior Consultant with expertise in Business Analysis and Agile.
Experience
Senior Consultant, Business Analyst
Infogain
Apr 2022 - Present (3 years 7 months)
Consultant, Business Analyst
Infogain
Apr 2022 - Jun 2024 (2 years 2 months)
Business Analyst & Support Executive
TCS
Apr 2012 - Apr 2017 (5 years)
VCUnited States60k-120k USD
Versatile IT Business Analyst with expertise in process optimization.
Experience
Business Process Analyst
Presidio
Jul 2024 - Aug 2024 (1 month)
Business Process Analyst/Business Analyst
NextEra Energy Inc.
Process-focused business analyst driving continuous improvement and QA excellence.
Experience
Quality Analyst
Mimica
May 2025 - Present (6 months)
Process Analyst
Mimica
AURecent Business Administration graduate with strong analytical skills.
Experience
Business Process Analyst
Réseau Santé Nouvelle-Écosse
Apr 2025 - Jun 2025 (2 months)
Data Coordinator
Royal Floors
Sep 2023 - Apr 2024 (7 months)
Business Operations Assistant
Local Business Solutions
Jun 2022 - Aug 2023 (1 year 2 months)
Business Systems Analyst with ~7 years' experience delivering Agile solutions and process improvements.
Experience
Business System Analyst
Shannex
Nov 2021 - Present (4 years)
SCCustomer Service Advisor
Scotiabank
Jan 2020 - Oct 2021 (1 year 9 months)
GCBusiness Analyst
Experienced senior business analyst specializing in complex project implementations.
Experience
Senior Business Analyst
MTN
Feb 2017 - Present (8 years 9 months)
Senior Business Analyst
Sebata Municipal Solutions
Mar 2016 - Dec 2016 (9 months)
Senior Business Analyst
Sentech Communications
Oct 2013 - Mar 2016 (2 years 5 months)
DSBusiness Analyst bridging business and technology to drive measurable operational improvements.
Experience
Business Analyst
Chopstix Group Ltd
Nov 2024 - Present (1 year)
AMBusiness Analyst
Amazon
Jan 2021 - Aug 2023 (2 years 7 months)
Business Analyst
Standard Chartered Bank
Experienced Business Analyst skilled in automation and process optimization.
Experience
Business Analyst
HRD Automation Engineers Pvt. Ltd
Jul 2024 - Present (1 year 4 months)
SPExperienced Business Analyst Delivering Strategic Insights and Operational Excellence.
Experience
ILAssociate Consultant (Business Analyst)
Infosys Ltd
DTAssociate Business Analyst
DXC Technology
Sterling Talent Solutions
Jul 2013 - Dec 2016 (3 years 5 months)
Technical Support Analyst
Convergys
Aug 2010 - Sep 2011 (1 year 1 month)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
OMRON HEALTHCARE
Oct 2018 - Jan 2020 (1 year 3 months)
OHDIRECTOR GROWTH STRATEGY & EXECUTION - HEAD OF OPERATIONS
OCULUS HEALTH
Sep 2015 - Oct 2018 (3 years 1 month)
FOUNDER/CEO
NATIONAL HEALTH CARE PROVIDER SOLUTIONS
Aug 2011 - Mar 2015 (3 years 7 months)
VENTURE CAPITAL ANALYST
PEARL STREET VENTURE FUNDS
Jan 2009 - Aug 2011 (2 years 7 months)
Esskay Elevators
Business Analyst for IT
Graham Construction
Nov 2017 - Dec 2018 (1 year 1 month)
Business Analyst for Supply Chain
TC Energy
Sep 2016 - Sep 2017 (1 year)
Senior Business Analyst
Santander UK
Jan 2019 - Apr 2023 (4 years 3 months)
Business Analyst (Placement)
Wakefield & District Housing Association
Sep 2014 - Sep 2015 (1 year)
Feb 2023 - Dec 2023 (10 months)
Business Process Analyst
Meridian Integrations
Sep 2021 - Feb 2023 (1 year 5 months)
Process Improvement Engineer
Loxley Services
Jan 2021 - Jul 2021 (6 months)
Process Improvement Engineer
Trupro, Inc.
Nov 2019 - Jan 2021 (1 year 2 months)
Jul 2024 - May 2025 (10 months)
Procurement Process Associate
GEP Worldwide
Jan 2023 - Jul 2024 (1 year 6 months)
Invisalign Business Operations Agent
Align Technology
Jul 2021 - Jan 2023 (1 year 6 months)
Customer Care Front Line Agent
Align Technology
Feb 2020 - Jul 2021 (1 year 5 months)
Georgian College
Feb 2019 - Aug 2019 (6 months)
Business Analyst
TechTier IT Solutions
Jun 2014 - Jan 2018 (3 years 7 months)
Senior Business Analyst
Standard Bank South Africa
Mar 2013 - Aug 2013 (5 months)
Business Analyst
Liberty
Apr 2012 - Sep 2012 (5 months)
Dec 2019 - Jan 2021 (1 year 1 month)
Operational Risk Analyst
ICICI Bank
Nov 2018 - Dec 2019 (1 year 1 month)
