Open to opportunities

OLAKUNLE OGUNDAINI

@olakunleogundaini1

Message

Experienced business relationship manager focused on client satisfaction.

Nigeria

Message

What I'm looking for

I am looking for a role that allows me to leverage my relationship management skills in a dynamic environment, fostering client satisfaction and driving business growth.

I am a dedicated Business Relationship Manager with over six years of experience in customer relations and business management. My expertise lies in building and nurturing client relationships, delivering personalized solutions, and resolving challenges to enhance satisfaction and drive business growth. I have a proven track record of analyzing talent data, identifying innovative opportunities, and leveraging CRM tools to optimize engagement strategies.

Throughout my career, I have successfully cultivated relationships with over 2000 clients, resulting in a remarkable 300% increase in customer retention. My role at Deji Olabode Media Enterprise involved generating insightful sales and engagement reports that shaped client management strategies. I am passionate about fostering professional development and creating high-value networks that contribute to both individual and organizational success.

Experience

Work history, roles, and key accomplishments

Business Relationship Manager

Deji Olabode Media Enterprise

Jan 2017 - Jan 2022 (5 years)

Managed client relationships for over 2000 clients, providing personalized solutions and career guidance. Achieved a 300% increase in customer retention through data-driven insights and strategic outreach. Led initiatives to launch online stores and negotiated long-term agreements, exceeding sales targets.

Client Relationship Management Data Analysis Business Development CRM Tools Sales Strategy Customer Retention Negotiation Team Leadership

Administrative Executive

Place of Purpose Church

Jan 2015 - Jan 2016 (1 year)

Led a 50-member administrative team, enhancing operational efficiency and team collaboration. Designed workflow processes and monitored productivity metrics to improve overall performance. Managed schedules and coordinated meetings to ensure organized operations.