Mary Oladunni

I am an experienced customer relationship professional with three years of dedicated service in customer acquisition, sales, retention, and revenue growth. My background includes a certification in Human Resource Management, which complements my ability to manage client relationships effectively. I am proficient in identifying business opportunities and implementing strategies that enhance profitability and foster business growth.

Currently, I serve as a Revenue & Relationship Officer at Lekki Gardens Estate Limited, where I have successfully contributed to a 25% increase in sales through collaboration with sales and marketing teams. My efforts in maintaining client relationships have resulted in a 20% increase in customer retention. I am committed to staying updated on industry trends to continuously improve customer satisfaction and business performance.

Previously, I worked as a Customer Service Representative & Secretary at Zeteo Citadel Consult, where I developed marketing strategies and improved data accuracy by over 25%. My educational background in Economics, combined with ongoing training in data analytics and customer relationship management, equips me with a solid foundation to excel in my field.