EIEmeka Innocent
@emekainnocent
Experienced relationship manager driving client acquisition and revenue growth.
NigeriaWhat I'm looking for
I am a results-driven relationship manager with over five years of experience in customer service, sales, and relationship management, focused on delivering accurate, timely support in fast-paced financial services environments.
I have led teams of up to 20 sales professionals, coordinated marketing campaigns to drive customer acquisition, and consistently met revenue goals through strategic pipeline management and proactive engagement.
My background includes credit assessment, cross-selling, and tailored financial recommendations backed by strong communication, emotional intelligence, and time-management skills.
I hold a Post Graduate Diploma in Business Management and professional certifications including PMP, and I am committed to exceeding customer expectations while fostering positive team dynamics.
Experience
Work history, roles, and key accomplishments
Area Business Manager
Renmoney Microfinance Bank Ltd
Sep 2024 - Present (1 year 5 months)
Led a team of 20 sales professionals to drive customer acquisition and revenue growth through coordinated marketing campaigns and pipeline management, improving client retention and service efficiency.
Relationship Manager
Renmoney Microfinance Bank Ltd
Feb 2022 - Sep 2024 (2 years 7 months)
Identified client needs and conducted credit assessments, making 20+ outbound calls daily to provide tailored financial solutions and maintain accurate customer records, improving service efficiency and stakeholder relations.
Relationship Officer
Rosabon Financial Services Ltd
Feb 2020 - Feb 2022 (2 years)
Managed inbound client inquiries and exceeded sales targets by promoting products, sourcing leads via networking and outbound calls, and cross-selling to increase revenue contribution.
Education
Degrees, certifications, and relevant coursework
AUAhmadu Bello University
Post Graduate Diploma, Business Management
Postgraduate Diploma in Business Management completed in May 2025 focusing on advanced business and management principles.
YTYaba College of Technology
Higher National Diploma, Business Administration
Higher National Diploma in Business Administration completed in April 2015 with emphasis on administrative and business practices.
Availability
Location
NigeriaAuthorized to work in
Job categories
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