Ngina Matheka
@nginamatheka
Account Manager with 18+ years of experience building strong client relationships and driving profit
KenyaWhat I'm looking for
As a seasoned Account Manager with over 18 years of experience, I have built a strong reputation for driving profitable growth and fostering long-lasting client relationships. With a proven track record of delivering tangible results, I leverage data insights to understand client needs and develop actionable strategies that propel business success.
Throughout my career, I have demonstrated exceptional project management skills, securing grant funding, expanding program reach, and optimizing project delivery. My expertise in CRM, data analysis, and marketing automation has enabled me to automate workflows, streamline processes, and enhance client communication.
I am a strategic thinker with excellent interpersonal skills, able to cultivate strong partnerships and drive business growth. With a strong educational background in Community Development and certifications in Micro & Macroeconomics and Business Management, I am well-equipped to navigate complex business environments and drive success.
Experience
Work history, roles, and key accomplishments
Project Manager
Imbako Public Health
Oct 2020 - Present (4 years 8 months)
Led project completion improvements by 20% through data-driven monitoring. Secured 1 million KES in grant funding, enhancing program reach. Fostered partnerships for long-term success by sharing project best practices.
Account Manager
Index Design
Jun 2017 - Jun 2020 (2 years 11 months)
Analyzed client needs in the exhibition industry, implementing HubSpot for workflow automation. Built strategic partnerships and optimized invoice processes, enhancing client communication and support.
Account Manager/ Business Development Manager
R.E.D International
Jun 2013 - May 2016 (2 years 11 months)
Utilized Pipe Drive for client management and secured repeat business exceeding 1 million AED. Expanded client base through strategic networking and partnerships in the exhibition industry.
Assistant Business Development Manager
Op3 Design LLC
Jun 2011 - Apr 2013 (1 year 10 months)
Managed the launch of a new office, expanding client reach by over 30%. Secured significant business through impactful proposals and facilitated visa acquisition for project execution.
Senior Marketing Executive
Op3 Design LLC
Jun 2008 - May 2011 (2 years 11 months)
Increased client base by 10% through newsletters and maintained client databases for efficient communication. Utilized forecasting techniques to anticipate client needs.
Sales & Marketing Executive
Apparel Group
Jan 2007 - May 2008 (1 year 4 months)
Exceeded sales targets consistently, contributing to a 15% sales increase. Executed seasonal events and promotions, enhancing profit margins.
Sales Executive
Absa Bank Kenya PLC
Oct 2004 - Jun 2006 (1 year 8 months)
Acquired new customers through various outreach methods, contributing to a 10% profit growth. Educated clients on credit card features, enhancing customer satisfaction.
Community Development Officer
H.E.L.P International
Feb 2002 - Dec 2002 (10 months)
Championed a school environmental program, boosting enrollment by 10%. Established monitoring systems, contributing to a 20% rise in project completion rates.
Education
Degrees, certifications, and relevant coursework
Ngina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Skills
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